Program Manager

Academy Program Manager
Location
- 8/56 Station Street, Parramatta

Employment Type:
Temporary up to 30 June 2026 with a possibility of extension

Salary
- $129, ,665 plus employer contribution to superannuation and annual leave loading

Your role
Multilingual NSW Academy provides professional development for interpreters and translators, and internal teams. The Academy Program Manager is responsible for developing and implementing a comprehensive and strategic education, recruitment and engagement strategy that supports the growth and sustainability of the provision of language services. This role leads a team to develop and deliver professional development programs, recruitment and engagement strategies, and change management initiatives for diverse audiences of the organisation.

What You'll Do

• Plan, develop, deliver and evaluate the current and forward program of work, to meet the strategic objectives of Language Services, within budget allocation
• Lead, promote and develop the Academy as an industry leader with strong education governance and the application of best practice adult learning practices and methodologies, a talent framework that enhances workforce capability to meet the expectations of the organisation and clients, and embodies a customer-centric and future focused outlook
• Develop and report against a performance and engagement framework to track the effectiveness of Academy professional development programs and initiatives with a range of delivery modes (e.g face-to-face, virtual, self-paced), that inform a continuous improvement approach
• Maintain and establish stakeholder relationships that support the strategic direction and delivery of Academy programs

You will also lead a team, work collaboratively across the organisation and sector whilst driving a continuous improvement and customer-focused culture.

What We're Looking For
We are looking for motivated and committed individuals with:

• Relevant tertiary qualifications in adult education or equivalent experience in delivering L&D programs and services
• Demonstrated expertise and experience in the design and execution of training and development that lead to improvements and outcomes.
• Experience with using learning management systems and/or engaging with interactive platforms for learning outcomes
• Demonstrated expertise and experience in the design of programs related to workforce capability and change
• Exceptional communication skills with the ability to present and write for a diverse audience

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters
At Multicultural NSW you'll be helping connect and unite people to develop resilient and welcoming communities. You'll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

What We Offer
We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on

Are you ready to join us?
Click apply, attach a cover letter (maximum 3 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 2 pages).

Applications close
11:59PM 13/11/2025

Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Mayanne Lafontaine@

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Nastassja Leclaire on

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.