Customer Service Agent

5 days ago

Sydney, New South Wales, Australia Hungry Jack's® Pty Ltd Full time $40,000 - $60,000 per year

The Careers are Better at Hungry Jack's

There is an exciting opportunity to join the Hungry Jack's National Support Office in Woolloomooloo within our Customer Care team. The role will be part time, 24 hours per week. As a Customer Care Team member, you will be the voice of our Brand working across multiple channels including phone and email.

You'll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving. You love a challenge and have the resilience to turn an unhappy Customer into our biggest fan.

Our customers like to deal with real people so you won't have a script you will need to rely on your natural empathy coupled with your professional Customer Service skills.

To be successful in this role you need to have previous Customer Service Skills coupled with excellent technical Skills, a positive outlook, a friendly approach, and the ability to remain calm under pressure.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

  • Taking calls from Customers, while entering into the customer service platform
  • Processing and classifying Customer Reports from the customer service platform Holding Tank and Customer emails received
  • Returning calls received from voicemails and raising reports where applicable into the customer service platform

Requirements for the successful candidate:

  • Ability to work during the week (Monday – Friday)
  • Excellent technical skills with the ability to navigate multiple programs at one time
  • Passion for delivering positive outcomes for Customers
  • Clear communicator with a friendly and professional approach
  • Enthusiastic Team Player who values diversity
  • Ability to work under pressure and maintain focus

Why work for Hungry Jack's?

This role provides an excellent opportunity to gain valuable customer service/call centre experience amongst a fun, supportive team. We offer a competitive salary package access to comprehensive benefits and discounts, and a great team culture.

Apply now and be part of the team

  • guest service agent

    2 weeks ago

    Sydney, New South Wales, Australia Hyatt Full time $60,000 - $80,000 per year

    SummaryAt Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.Opportunity is calling for an experienced Guest...

  • Agentic AI

    3 days ago

    Sydney, New South Wales, Australia PhoenixDX Full time $180,000 - $250,000 per year

    Agentic AI Practice Lead – PhoenixDXPhoenixDX is one of Australia's fastest-growing digital innovation companies. We specialise in rapid application development using the latest low-code enterprise platforms, legacy modernisation, leading technologies, and mission critical software delivery with top talent.We're also a certified Great Place to Work, home...

  • Guest Service Agent

    5 days ago

    Sydney, New South Wales, Australia Crowne Plaza Hotel Full time $60,000 - $80,000 per year

    Guest Service Agent Full-Time or Part-Time Opportunity AvailableAre you a people person who loves creating memorable guest experiences? Join our Front Office team at Crowne Plaza Sydney Darling Harbour, where every day is an opportunity to make someone's stay special.As a Guest Service Agent, you'll be the friendly face that welcomes our guests, the calm...

  • Guest Service Agents

    1 week ago

    Sydney, New South Wales, Australia Minor Hotels Australasia Full time $45,000 - $135,000 per year

    Guest Service Agents – Multiple OpportunitiesWe're excited to announce multiple opportunities for Casual and Part-Time Guest Service Agents across our Oaks Hotels in Sydney.As the welcoming face of our hotels, you'll play a key role in creating memorable guest experiences from check-in to check-out and everything in between.Applications are now open, and...

  • Agentic AI Lead

    5 days ago

    Sydney, New South Wales, Australia PhoenixDX Full time $120,000 - $250,000 per year

    Agentic AI Lead at PhoenixDX — a senior role blending thought leadership, client evangelism, and hands-on technical delivery to scale next-gen AI solutions.PhoenixDX is one of Australia's fastest-growing digital innovation companies. We specialise in rapid application development using the latest low-code enterprise platforms, legacy modernisation, leading...

  • Guest Service Agents

    4 weeks ago

    Sydney, New South Wales, Australia Minor International Full time

    OverviewMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean,...

  • Guest Service Agents

    4 weeks ago

    Sydney, New South Wales, Australia Minor International Full time

    OverviewMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean,...

  • customer service representative

    2 weeks ago

    Sydney, New South Wales, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Savino Del Bene is one of the top global freight forwarding companies.With a network of more than 506 offices and over 5,100 employees across the five continents, the company manages air, sea, and land transport services all over the globe.Based near Blacktown in our brand-new luxurious offices, our team is currently looking for Customer Service...

  • Customer Care Agent

    4 days ago

    Sydney, New South Wales, Australia Staffbase Full time $90,000 - $120,000 per year

    About StaffbaseWe inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.We're headquartered in Chemnitz, Germany, with offices in...

  • Customer Care Agent

    4 days ago

    Sydney, New South Wales, Australia Staffbase Full time $90,000 - $120,000 per year

    About StaffbaseWe inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.We're headquartered in Chemnitz, Germany, with offices...