Spa Therapist

• Join a large trusted Australian Brand & Victoria's largest member organisation
• Generous employee benefits & discounts on RACV products & 10 resorts
• Silver Award Winner 5 star Luxury Accommodation 2024 QLD Tourism Awards

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

An exciting opportunity has arisen for an experienced Day Spa Therapist to join our dedicated and caring One Spa team. One Spa is a stunning day spa destination resting in the centre of a peaceful green landscape. Open to guests and the public, One Spa has views of the water gardens, where guests can relax, unwind and retreat from the hustle and bustle of everyday life.

This could be just the right role for you?

Our highly trained & professional Spa Therapists, are responsible for delivering great service and care to our guests, ensuring they leave feeling rejuvenated and relaxed. One Spa is open to 9am-5pm, 7 days per week. Our busiest days are Thursday - Sunday. This is a casual position required 2-3 days week, including one weekend day. Your key responsibilities for the role include:

• Administer beauty therapies including facials, skin & body treatments, water therapy, remedial, relaxation & pregnancy massage, manicures and pedicures
• Prepare and clean treatment rooms and spa equipment
• Complete tasks and services within the time frames and to a high standard
• Provide timely and courteous customer service, anticipating guest needs and resolving issues
• Maintain in depth knowledge of services, products and monitor stock levels
• Perform reception, admin & POS duties as required
• Ability to perform physical requirements of the role, eg working on your feet
• Maintain presentation and hygiene standards

What you'll need to be successful

• Availability to work full days 8.30am-5.30pm, on a weekly rotating roster - weekends are essential
• Prior day spa or beauty industry experience, delivering quality spa treatments specialising in facials, skin & body treatments, massage, manicures and pedicures, essential
• Certificate 3 in Beauty Services or higher essential
• Hold or ability to obtain a valid QLD Working with Children Check Blue Card, essential
• Exceptional communication and customer service skills, maintaining a loyal clientele and actively selling products/services
• Work efficiently in a team environment and have the ability to use initiative, prioritise tasks and problem solve
• Professional grooming & personal presentation

We are Offering

• Competitive hourly rate + penalties weekends & public holidays
• Generous employee benefits and discounts on RACV products & 10 resorts
• Employee of the month awards & recognition programs
• Training, development and career progression opportunities
• Laundered uniform
• Complimentary parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or be willing to obtain a Working With Children Check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spa and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.