Automotive Service Receptionist

11 hours ago

Toowoomba, Queensland, Australia Eagers Automotive Full time $45,000 - $65,000 per year

Toowoomba Automotive have an opportunity for a Service Receptionistto join our well-established team.This is not your everyday Receptionist role, this important role is focused on ensuring our valued customers are receiving great, prompt communication over the phone & in person in order to maintain and deliver theUltimate Customer Experience.

This is your chance to become a part of a well-established team. We are seeking to appoint an outstanding Service Receptionist who is ready to go above and beyond for our valued customers. This is a fast-paced role in which you will work with a diverse team and customer base and be required to juggle multiple priorities to ensure that customers are always our number one focus.

At Eagers Automotive we are working towards our vision of being Australia's most admired Automotive Group and we have the talent to make it happen, along with 111 years of rich company history as a legacy. With over 8,000 employees across Australia & NZ, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

About this role:

  • Connect with customers at the desk and over the phone, build rapport quickly and act with integrity
  • Deliver an exceptional customer experience with a high level of professionalism
  • Use your owner's mindset to manage your time, prioritise the important tasks and ensure that you meet service deadlines
  • Be agile and flexible to change, things move pretty quickly here
  • Answer inbound calls for the Service Department promptly
  • Make Service Appointments via phone and email
  • Prepare repair orders and update customers details, ensuring accuracy of data recording
  • Co-ordinate transport for customers to and from the Dealership
  • Liaise with the Workshop/ Parts Department and other front-line staff
  • Perform clerical duties as required, scanning, filing, photocopying and general administration
  • Other administrative duties as required by the Service Manager to support the Parts and Service Department

Must haves:

  • A confident phone manner and developed communication skills
  • A commitment to delivering high levels of customer service
  • High attention to detail
  • Time management skills in order to juggle a busy department
  • Ability to work under pressure
  • Initiative to help on the front line if the need arises
  • Excellent interpersonal and communication skills
  • Good organisational skills
  • Quick thinking & problem-solving skills

What's on offer:

  • An attractive, above award hourly rate
  • Support from a dedicated and professional team and manager
  • Ongoing Brand & role training
  • The chance to work in a high performing, busy environment
  • Access to ongoing professional development and career progression within a national leading organisation
  • Discounted health insurance
  • Employee purchase policy
  • Discounted finance and insurance
  • Discounts platform for major retailers
  • Employee assistance program
  • Brand & Hub Awards and functions

As part of Eagers Automotive, we strongly believe in our Core Values:Integrity | Inclusiveness | Owner's Mindset | Agility

  • Automotive Mechanic

    12 hours ago

    Toowoomba, Queensland, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    An exciting opportunity exists for anexperienced Automotive Technician to join our highly successful team at Toowoomba Automotive working with Mitsubishi, Kia, Holden, GMSV, LDV and BYD.You know cars, you can almost identify them from the headlights alone. You understand 'that new car feeling' and what it means to bring a customer together with their dream...

  • Apprentice - Automotive Technician

    2 weeks ago

    Toowoomba, Queensland, Australia Eagers Automotive Full time $40,000 - $60,000 per year

    Motor Mechanic (Technician) - ApprenticeshipA new & exciting career opportunity exists for an ambitious & passionate individual looking to start their career as an Automotive Apprentice at Black Toyota WarwickBlack Toyota operates motor vehicle dealerships throughout Regional Queensland, South West Queensland, the Darling Downs and Central Queensland. We are...

  • Automotive Dealership General Manager

    2 weeks ago

    Toowoomba, Queensland, Australia Eagers Automotive Full time $120,000 - $250,000 per year

    Eagers Automotive is seeking an experienced Automotive General Manager to join our QLD Provinical management team. This role, reporting to the Group General Manager - QLD Provincial, will be responsible for leading our Toowoomba Kia and Mitsubishi dealership locations in continued success. This is an exciting new opportunity to expand our exisiting...

  • Service Advisor

    2 weeks ago

    Toowoomba, Queensland, Australia Black Toyota Full time $60,000 - $80,000 per year

    Service Advisor / Service ReceptionistBlack Toyota is a leading motor vehicle dealership in Queensland.  With seven operations located throughout South West Queensland, the Darling Downs and Central QueenslandA fantastic opportunity has become available for a full time Service Advisor to join the team at  Black Toyota Chinchilla.Our Employee Promise to...

  • Automotive Mechanic

    2 weeks ago

    Toowoomba, Queensland, Australia Downs Auto Cure Full time $60,000 - $70,000 per year

    Full TimeToowoomba Region, QLDAbove Award wages – $30–$35 per hour AUD / HourCloses: October 3, 2025Job Categories: Automotive | Trades & Services | OtherDowns Auto CureJob Summary:Relevant automotive experienceStrong attention to detailReliable, motivated, and committedAbove Award wages – $30–$35 per hourExperience Required: ExperiencedWe are...

  • Automotive General Manager

    4 weeks ago

    Toowoomba, Queensland, Australia A.P. Eagers Limited Full time

    Eagers Automotive is seeking an experienced Automotive General Manager to join our QLD Provincial management team. This role, reporting to the Group General Manager - QLD Provincial, will be responsible for leading our Toowoomba Kia and Mitsubishi dealership locations in continued success. This is an exciting new opportunity to expand our existing leadership...

  • Sales Consultant – Automotive

    1 week ago

    Toowoomba, Queensland, Australia Black Truck & Ag Full time $60,000 - $80,000 per year

    Black Auto GroupToowoomba & Darling Downs QLDSales Representatives/Consultants (Sales)Full Time Toowoomba, QLD Full Time | Immediate StartAt Black Auto Group, we're passionate about delivering outstanding service and building long-term relationships with our customers. As a family-owned business with a strong reputation across regional Queensland, we're now...

  • Automotive 4x4 Accessory Fitter

    2 weeks ago

    Toowoomba, Queensland, Australia Diesel Care Full time $104,000 - $130,878 per year

    Diesel Care is an industry leader in diesel fuel injection, turbo charger servicing, diesel performance and 4WD dyno tuning.  Diesel Care has three branches in regional Queensland and one in New South Wales.DIESEL CARE Dalbyis currently seeking highly skilled individuals to join our team.  The role will be full time, Monday to Friday with a minimum...

  • Automotive Parts and Accessories Retail Sales Assistant

    2 weeks ago

    Toowoomba, Queensland, Australia Autobarn Toowoomba Full time $45,000 - $60,000 per year

    Join the Revved-Up Team at AutobarnAre you a car enthusiast with a passion for all things automotive? Do you dream about spark plugs, car audio, and/or engines? If you're looking for a job that's not just a "job," but an opportunity to immerse yourself in the exciting world of cars and make a difference in customers' lives, then look no furtherAt Autobarn,...

  • Experienced Medical Receptionist

    2 weeks ago

    Toowoomba, Queensland, Australia Westridge Medical Full time $45,000 - $65,000 per year

    We are looking for an experienced, enthusiastic, professional, and friendly Full-Time/Part-Time/Casual Medical Receptionistto join our busy Medical Centre in Toowoomba for an immediate start. Hours are Monday to Friday and Saturdays on a roster system with the ability to work either an open or close shift.The ideal applicant will be willing to grow with our...