IT Project Manager – Retail Domain

4 days ago

Melbourne, Victoria, Australia Minutes to Seconds Full time $120,000 - $180,000 per year

Minutes to Seconds is a dynamic organization specializing in outsourcing services, digital marketing, IT, and non-IT recruitment, and custom IT projects. We partner with growing companies and niche professionals to deliver tailored solutions.

We would love the opportunity to work with YOU

Requirements
About the Role:
We are seeking an experienced IT Project Manager with strong retail domain knowledge to lead and deliver technology initiatives across our client's retail business.

The role involves managing end-to-end IT projects, including POS (Point of Sale), eCommerce, ERP, CRM, supply chain, and customer data initiatives, ensuring alignment with business goals and seamless integration across systems.

Key Responsibilities

  • Lead and manage full project lifecycle delivery (initiation, planning, execution, monitoring, closure).
  • Work with stakeholders across retail operations, merchandising, supply chain, finance, and marketing to define requirements and priorities.
  • Develop detailed project plans, budgets, and resource allocation.
  • Oversee vendor management, contract negotiations, and third-party solution delivery.
  • Ensure successful rollout of retail technology systems such as POS, eCommerce platforms, ERP, CRM, and data analytics solutions.
  • Manage risks, issues, and dependencies, providing clear communication and escalation when needed.
  • Track project progress and regularly report to leadership on milestones, deliverables, and budget adherence.
  • Ensure compliance with IT governance, security, and data privacy requirements.
  • Drive change management and end-user adoption of new systems.

Key Requirements

  • Proven experience (5–10+ years) as an IT Project Manager, ideally within the retail industry.
  • Strong understanding of retail systems such as POS, eCommerce, ERP, CRM, and customer loyalty systems.
  • Experience delivering projects involving customer data, digital transformation, or omni channel solutions.
  • Solid project management expertise using methodologies like Agile, Scrum, and/or Waterfall.
  • Exceptional stakeholder engagement and vendor management skills.
  • Strong budgeting, scheduling, and reporting capabilities.
  • Excellent problem-solving and communication skills.
  • Relevant certifications (PMP, PRINCE2, Agile/Scrum Master) highly desirable.

Preferred Skills

  • Experience with cloud platforms.
  • Familiarity with data governance and compliance standards in retail.
  • Exposure to AI, analytics, or automation initiatives within retail.

Education

  • Bachelor's degree in IT, Computer Science, Business, or related field.
  • Postgraduate qualifications or certifications in Project Management are a plus.

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