Systems Analyst

Job Type: Contract

Location: Camberwell, Melbourne VIC

Job Category: Information Technology

At Bakers Delight our vision is to be the most loved bakery in every community. We've built our business through commitment to the quality of our product, the development of our people and by providing a delightful experience to all of our customers.

Job Description
The Opportunity
Based in our Camberwell Support Office, and reporting to the Head of Product – Customer Systems, the
Systems Analyst
plays an important role in ensuring we have fit-for-purpose customer-facing systems across the In-Bakery (Stores) channel which align to our customer experience vision. This role is for a 12-month maximum term contract.

The successful applicant will have experience working with Microsoft Dynamics 365 Commerce preferably or similar Point of Sale solutions and be part of the team that effectively analyses, implements and optimises the systems with the right improvements. Working in a fast paced and high performing team, your responsibilities include:

• Evaluate business requirements / users' needs and provide assessment for feasibility, resource effort, risks & cost.
• Contribute to the design and development of technical solutions, including system architecture, data models, and integrations.
• Contribute to acceptance testing and ensure quality assurance has been completed and signed off prior to implementation.
• Participate in system upgrades and implementation of new versions of software and the necessary change processes.
• Create and maintain technical documentation and provide training and handover to users.
• Diagnose and resolve complex system issues that may require engagement with third party vendors.
• Examine existing systems and business processes, identify areas for improvement, and design new features or enhancements ensuring optimised use of features.

Desired Skills And Experience
Let's hear about you
Joining this dedicated and well-regarded department, the ideal candidate will bring to the team:

• Proven experience (4+ Years) working with In-Store Technologies / Applications such as Point of Sale.
• Tertiary qualifications in computer science, Information Systems or related field.
• Microsoft Dynamics 365: Core Finance and Operations or Microsoft Dynamics 365 Commerce Functional Consultant certifications will be highly regarded.
• Relevant IT industry certifications such as PMI / Prince2, ITIL Foundations.
• Proven experience in solution design, process improvement, including analysis, testing, and implementation.
• Strong analytical and problem-solving skills.
• A good understanding of Agile Methodology .

Why Bakers Delight?
You'll "loaf" being part of the Bakers Delight family As well as the opportunity to work for a leading and successful international food retailer and well-respected franchisor with bakeries in over 500 locations across Australia, Canada and the USA, Bakers Delight offers a professional, fun and friendly working environment in newly renovated offices .

You'll also have access to a range of benefits and programs that aim to support, reward and inspire:

• Excellent working conditions and workplace flexibility, including hybrid work, work from anywhere and purchased additional annual leave policies.
• Corporate casual dress environment and free lunch in the office every day
• Professional development opportunities.
• Health and wellness activities.
• Novated Lease options.
• Working in an organisation with a strong focus on corporate social responsibility and doing the right thing and encouraging employees to do the same via our Volunteer Leave and Giving policies.

If you have what it "bakes", and are ready for your next challenge, don't miss out - apply today

Please, no recruitment agencies at this stage.