Partner Success Associate

9 hours ago

Adelaide, South Australia ACS (Australian Computer Society) Full time $90,000 - $120,000 per year

About ACS
ACS (Australian Computer Society) is the leading professional association with over 40,000 members representing Australia's technology community, across industry, government and education. Established more than 50 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia's technology sector. Our mission is to power Australia's technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.

The Role
We're looking for a
Partner Success Associate (SA)
who thrives on building relationships, solving problems, and making every partner feel valued. In this role, you'll be the go-to for our organisation accounts, driving renewals, strengthening partnerships, and finding new opportunities to grow revenue and engagement.

This isn't just about partner success; it's about creating a seamless and enjoyable experience for our partners. You'll collaborate with stakeholders across the business, from marketing and events to workforce development and finance, ensuring our partners see real value in every interaction with ACS.

This role is fixed term for 12 months with the opportunity to become permanent in the future.

What You'll Be Doing

  • Onboard, grow, retain, and maximise the value of new and existing organisation and partner accounts.
  • Execute the client renewal process, including contracts, conversations, and touchpoints.
  • Deliver insights, reporting, and a customer-first approach that keeps partnerships strong.
  • Collaborate with internal teams to deliver events, programs, and initiatives that showcase value.
  • Spot opportunities to streamline processes, improve the partner experience, and drive outcomes.

About You
We're after someone who is as outgoing and approachable as they are organised. You'll bring a "nothing is too much trouble" attitude, able to balance big-picture strategy with rolling up your sleeves to get things done.

You'll Also Have

  • Experience in B2B account management, partnerships, or client success.
  • A proven track record in renewals, retention, and growing accounts.
  • Strong stakeholder engagement skills.
  • Ability to connect and influence across all levels of a business.
  • Excellent written, verbal, and interpersonal communication skills.
  • A positive, energetic style that ensures our partners will enjoy working with you

Why Join ACS?

  • Hybrid work environment - 2 to 3 days in the office
  • Extra leave benefits – 3 gifted days per year, a recharge day, and 2 floating holidays
  • Professional development – Access to SkillsSoft, annual training allowance, and ACS membership
  • Inclusive culture – Be part of a collaborative, diverse, and supportive team
  • Financial benefits – NFP salary packaging and Employee Assistance Program
  • Make an impact – Play a key role in shaping the future of Australia's digital economy

How To Apply
Click 'Apply Now' and submit your resume.

  • Customer Success

    1 week ago

    Adelaide, South Australia alignr Full time $80,000 - $120,000 per year

    We're Alignr — a modern recruitment partner helping ambitious businesses hire smarter and scale faster. This time, we're partnering with a leading Australian agribusiness entering a new chapter of growth. They're looking for an Account Manager (Customer Success focus) to own and grow key domestic manufacturing customers across Australia. This role is all...

  • Experienced Recruitment Partner

    1 week ago

    Adelaide, South Australia Hays | Talent Acquisition Full time $60,000 - $90,000 per year

    Your new companyAt Hays, we believe in being long-term partners with our people, as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just being part of...

  • Client Associate

    2 days ago

    Adelaide, South Australia Advertising Industry Careers Full time $45,000 - $60,000 per year

    This role is promoted by Advertising Industry Careers on behalf of dentsu.Job Description:dentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle,...

  • Senior Associate

    4 hours ago

    Adelaide, South Australia Piper Alderman Full time $80,000 - $120,000 per year

    Construction and infrastructureRenewable energy and new technologiesProject delivery and financing Dynamic and growing practice groupOur high performing Projects, Infrastructure & Construction team are looking for an Associate or Senior Associate (4-7 years PQE) with outstanding front-end experience. If you are someone with an interest in high quality,...

  • Customer Success Specialist

    4 hours ago

    Adelaide, South Australia Cotality Australia Full time $60,000 - $90,000 per year

    At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...

  • Customer Success Manager

    9 hours ago

    Adelaide, South Australia alignr Full time $85,000 per year

    We're Alignr — a modern recruitment partner helping ambitious businesses hire smarter and scale faster. This time, we're partnering with a leading Australian agribusiness entering a new chapter of growth. They're looking for an Customer Success Manager to own and grow key domestic manufacturing customers across Australia. This role is all about customer...

  • Deputy Associate

    2 weeks ago

    Adelaide, South Australia Federal Circuit and Family Court of Australia Full time $75,022 - $81,775 per year

    Purpose of PositionThe Deputy Associate is part of a small team who assist the Judge in the day-to-day management of Chambers and Court. This role also assists with the preparation of Court materials for the judge and involves undertaking legal research and assisting with judgment preparation as required.Key Responsibilities and DutiesAssist in the conduct...

  • Customer Success Engineer

    4 days ago

    Adelaide, South Australia Roima Intelligence Full time $80,000 - $120,000 per year

    Join Roima Intelligence as a Customer Success Engineer and help manufacturers unlock the full potential of TilliT, our cloud-based, modern, AI-enabled Manufacturing Execution System (MES). You'll combine your technical expertise with hands-on collaboration on factory floors, guiding customers from setup to success.This role blendssoftware engineering,...

  • Investment Banking Associate

    9 hours ago

    Adelaide, South Australia Mirandela Full time $90,000 - $120,000 per year

    Associate – Investment Banking BoutiqueWe're Not Just Bankers. We're Operators Who Do Deals.Mirandela is atransport and logistics-focused investment banking boutiqueadvising leading operators, infrastructure funds, and private equity investors onM&A, capital raisings, and strategic transactions. Unlike our clients, we have kept a low profile through over...

  • Associate / Senior Associate, Corporate Tax

    6 hours ago

    Adelaide, South Australia Grant Thornton Full time $80,000 - $120,000 per year

    • Become an industry expert and join a firm truly invested in your professional development• 'Hands-on' accounting role working with a diverse client portfolio• 9-day fortnight with no salary reductionGrant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.Our culture is...