Clinical Care Coordinator

Clinical Care Coordinator – Aged Care (Relocation to Shepparton, VIC)

Location: Shepparton, Regional Victoria
Employment Type: Full-time, Permanent – Monday to Friday
Salary: Competitive salary + relocation support + not-for-profit salary packaging

Are you ready to lead with heart and make a genuine difference every day?
Join our warm and supportive not-for-profit aged care community in beautiful Shepparton, where compassion, connection, and care are at the heart of everything we do.

About us

Doutta Galla Aged Services is a not-for-profit aged care organisation with over 30 years' experience caring for people from all backgrounds. At Doutta Galla, we foster a genuine culture of care, not only for our residents/clients but for the people who care for them. You'll find a workplace where you are supported, heard, and empowered to thrive. We're offering not just a job — but the chance to become part of a team that truly values you, while enjoying a rewarding lifestyle in one of Victoria's most welcoming regional centres.

The Role:

You will be working as one of two Clinical Care Coordinators (resident ratio: 1:40) and reporting directly to the Resident Services Manager you will be responsible for the delivery of resident focused clinical care services including care planning, review, and assessment of all aspects of clinical care. 

Key Responsibilities:

• Ensure comprehensive clinical care is provided, documented, and tailored to each resident's needs
• Investigate incidents daily, particularly Serious Incident Response Scheme reporting and seek continuous improvement opportunities
• Prioritise residents and their families in decision-making, considering their preferences, independence, dignity, and identified care-related risks
• Work collaboratively with Resident services Manager and peers in Implementing Strengthened Aged Care Quality Standards
• Oversee and conduct all scheduled AN-ACC reappraisals, including mandatory and voluntary assessments, as required
• Lead the clinical team including RNs and Ens for daily case reporting, care planning, and addressing patient concerns promptly
• Fortnightly report to Clinical and Quality Committee Meeting on care quality, SIRS and clinical risks
• Report quality indicators

What you bring:

• Current AHPRA Registered Nurse DIV 1 registration with no conditions.
• Dedication to resident care and support.
• Excellent clinical knowledge regarding medical conditions, palliative care and care of people living with dementia, including 
  managing challenging behaviours.
• Advanced clinical skills and experience in managing outbreaks and emergency situations with proven ability to motivate and lead staff, promoting a positive work environment. 
• Highly developed interpersonal and written skills, and the ability to effectively communicate with residents, resident representatives and other health professionals.
• Strong planning, time management and organisational skills.
• Ability to complete reporting and conduct trend analysis and observations to inform best practice care.
• A good understanding of the Aged Care Act and its principles, Aged Care Standards, and AN-ACC funding and palliative care funding.

What we offer:

• Generous not-for-profit salary packaging benefits with relocation assistance to help you settle in your new home in Shepparton.
• Ongoing Leadership training and clinical support from our clinical lead and educator
• Learning and development opportunities. 
• Employee Assistance Program.
• A supportive environment and a positive, inclusive work culture.

Why Shepparton?

Shepparton offers a wonderful balance of career opportunity and community connection. With excellent schools, welcoming neighbourhoods, and easy access to Melbourne (just two hours away), it's the perfect place to build your future while enjoying a slower, more meaningful pace of life.

Join Us - If you're looking for a place where your skills are valued, your ideas are heard, and your work truly matters — we'd love to welcome you. Apply now with your resume and a short cover letter telling us what inspires you about this role

NOTE: Agencies should note that unsolicited resumes will not be accepted for this position.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 1997 (Cth).