Account Manager – MSP

5 days ago

Parramatta New South Wales Australia Hd It Full time US$100,000 - US$120,000 per year

Annual Salary range $100k – $120k

About Us

HD IT is a leading Managed Services Provider based in Sydney, recognized as one of Australia's Top 50 MSPs for 6 years running We're all about innovation, collaboration, and delivering top-tier IT solutions.

The Role

We're looking for a Account Manager to join our Sales Team. If you're tech-savvy, motivated, and thrive on building strong client relationships, this role is for you.

You'll be the key point of contact for our clients, aligning technology with their business goals. You'll drive account growth, identify new opportunities, and work closely with our technical teams to deliver great outcomes.

What You'll Do

  • Build and maintain strong client relationships.
  • Proactively drive technical improvements of the clients IT environment.
  • Define technology roadmaps according to the client's business objective.
  • Lead regular business and technical review meetings, driving all outcomes to completion.
  • Manage client expectations end to end.
  • Identify new sales opportunities and meet targets.

What You'll Need

  • 2+ years in a similar role (Account Manager, IT Sales, etc.).
  • Strong knowledge of IT solutions and services.
  • Experience in account management, client success, or IT service delivery.
  • Strong communication and presentation skills.
  • Ability to interpret KPIs and translate technical insights into business value.
  • A proactive mindset and a passion for client success.
  • A valid driver's license and your own car.
  • Full working rights in Australia.
  • Based in Sydney.

Why Join Us?

  • Onsite parking.
  • Work with a highly skilled and energetic team.
  • Paid upskilling & industry-recognized certifications.
  • Career growth opportunities.
  • Recognition and rewards for high performance.

As part of our hiring process, a Police Check will be required.

Ready to take the next step? Apply now

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