Senior Administrator

1 week ago

Pinelands, Northern Territory, Australia Old Mutual Limited Full time $80,000 - $120,000 per year

Let's Write Africa's Story Together

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Preference will be given for Old Mutual Compass AWD administration systems experience

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

The job entails terminating (i.e. liquidation, etc.) of employers participating in Umbrella Retirement Funds and deregistration with the Financial Sector Conduct Authority (FSCA). Includes communication with stakeholders i.e. employers, brokers, FSCA, etc.)
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards and adheres to service and quality standards.
  • Provides an indirect service to customers and intermediates.
  • Responds to immediate requirements within procedure.
  • Uses standard administrative techniques to co ordinate own work.
  • Product and process knowledge in different areas may differ but basic skills remain the same.
  • May act as mentor / resource to less experienced Administrators.
  • Fully multi-skilled across products and processes.
  • Has extensive, relevant experience.
  • Acts as a suppport person and / or point of escalation for complex and difficult cases / clients.

Skills

Competencies

Directs WorkDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech Savvy

Education

Matriculation Certificate (Matric)

Closing Date

18 September 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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