Customer Care Representative

7 days ago

Bundaberg, Queensland, Australia MyState Limited Full time $58,411 per year
At Auswide Bank we're entering a new chapter following our merger with MyState Bank and at the heart of the transformation is our commitment to exceptional customer care.

United under trusted brands MyState Bank, Auswide Bank, Selfco, and TPT Wealth we're creating a banking experience that's personal, empowering, and built around genuine connection.

We're building a Customer Care Talent Pool and inviting expressions of interest from passionate, customer focused individuals who want to make a real impact. If you thrive on helping others and want to be part of a team that values service, empathy, and growth we'd love to hear from you

What You'll Do:

As a Customer Care Representative, you'll be the first point of contact for our customers, guiding them through their banking journey with clarity, and confidence. Whether it's answering questions, solving problems, or simply making someone's day a little easier, you'll play a key role in delivering service that feels human, helpful, and heartfelt.

Who You Are

We're looking for people who:
  • Love connecting with others and building relationships
  • Thrive in fast-paced, team-oriented environments
  • Bring positivity, curiosity, and a willingness to learn
  • Have experience in customer facing roles (retail, hospitality, call centres, all welcome)
Why Join Us?

At Auswide Bank, we don't just offer jobs, we offer careers. You'll enjoy
  • A competitive full-time salary of $58,411.75 super
  • Comprehensive training and ongoing support
  • Opportunities to grow across our diverse brands and business areas
  • A vibrant, inclusive team culture that celebrates wins and supports your journey
If you're just starting out or looking for a fresh challenge, this is your chance to be part of something exciting.

Ready to Express your Interest?

Applications should consist of a resume and cover letter apply by clicking 'I'm Interested". Got questions? Reach out to us at , we'd love to hear from you

Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.
  • Published on 02 Oct 2025, 2:40 AM

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