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Customer Service and Logistics Specialist

2 weeks ago

North Sydney Council, Australia Jacobs Douwe Egberts Full time $60,000 - $80,000 per year
Company DescriptionWho we are?Job DescriptionIn this role, you will:
  • Provide exceptional customer service and logistics support
  • Process sales orders and ensure on-time and in-full order fulfillment
  • Manage KPIs with 3PL warehouse and transport partners to ensure SLAs are being met
  • Process and record vendor invoices
  • Manage master data and support incident-resolution
Qualifications
  • You hold at least 2 years' experience in a similar logistics and/or customer service role
  • You have excellent written and verbal communication skills
  • You are meticulous, with the ability to problem solve autonomously
  • You are proficient in systems such as MS Excel an SAP
  • Flexibility to work across both North Sydney and Kingsgrove locations as required
Additional Information
  • Hybrid working – up to 2 days a week working from home #LI-Hybrid
  • Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brands
  • Access up to two days of special event leave per year to utilise for your birthday, school events, moving, or volunteering
  • Campos Coffee discounts up to 50% off
  • Free parking at our Kingsgrove office
  • Opportunity to purchase up to 10 days of additional Annual Leave per year

Jacobs Douwe Egberts