Salesforce Administrator

3 days ago

Sydney, New South Wales, Australia 19a648e7-6a2f-4649-95a9-cb5881fddad0 Full time $80,000 - $120,000 per year

About the client:

Join a leading education provider with global operations helping generations of students transform their life through continued education. With a strong focus on digital transformation and data-driven student engagement, the organisation continues to modernise its technology ecosystem, streamline processes, and uplift capability across CRM, automation, reporting, and integration.

You'll join a small team of 3 friendly, collaborative & culturally diverse enterprise application specialists. An environment where ideas are welcomed, ownership is encouraged, and the freedom to shape the Salesforce platform with real impact.

About the opportunity:

We're seeking a Senior Salesforce Analyst to take ownership of the organisation's Salesforce environment, working across multiple business units and student management processes. This is a senior Salesforce role with strong functional responsibility, exposure to integration flows, and the autonomy to influence how Salesforce underpins student engagement, academic progression, and operational efficiency.

You'll work closely with stakeholders across Student Services, Sales, Marketing, HR, and Finance to optimise workflows, uplift reporting capability, and support a variety of ongoing transformation initiatives.

Key focus areas include:

  • Enhancing CRM lead, context, and opportunity workflows
  • Supporting integrations across HR, payroll, student systems, and marketing platforms
  • Managing data flows, migrations, and ETL processes for the UK acquisition
  • Building dashboards, reports, and insights to support performance and forecasting

About You:

You will bring:

  • Strong experience as a Salesforce Administrator or Salesforce Analyst, ideally with exposure to Sales Cloud, automation tools, flows, and platform configuration.
  • Understanding of integration concepts and data flows (APIs, ETL, middleware or similar).
  • Ability to manage data migration and transformation activities across complex student-related or customer-related systems.
  • Experience supporting marketing automation or CRM optimisation projects
  • Capability in building dashboards, performance reporting and customer insights (Tableau, Salesforce Reports, or similar).
  • Confidence partnering with stakeholders across multiple departments and geographies.
  • A basic understanding of Salesforce development concepts (e.g., flows, validation rules, or light configuration) would be advantageous.
  • Salesforce Certified Administrator/Advanced Administrator is desirable but not mandatory

What's on offer:

  • Genuine autonomy and the authority to shape Salesforce across the organisation
  • Flexible WFH conditions (2 days from home) and in a trusted team & business
  • Exposure to a broader ecosystem including HR, Payroll, Marketing, Student Management and BI.
  • The chance to work end-to-end on digital transformation initiatives, new website implementation, CRM optimisation and analytics uplift.

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