Senior Salesforce Developer

Your new role will see you coming on board as part of a new Admin/vendor-driven team to support the expansion of Salesforce services across the business.

Working closely with Domain Manager/Tech Manager/STO, E2E Solution Architects and business stakeholders, you will be guiding the development team in using the latest Salesforce technology, which will include Lightning/LWC, Apex, Platform Events, latest customisation/configuration techniques and SFDX. This role will include analysis, development, customisation and testing of salesforce systems.

This role will play a key part in the rollout of new technology across the business. It will include mapping of functional requirements to OOTB Salesforce Platform features and capabilities in terms of functional/non-functional requirements, while also considering security/privacy aspects.

The applicant will need knowledge of functional elements and operations of information systems, with the ability to apply knowledge to utilize and integrate systems for greater business application effectively.

Responsibilities

• Expert understanding of Salesforce platforms/licenses/features offerings across Sales Cloud, Service Cloud, and Lightning (Good to have Comms Cloud experience, Industries/B2B/B2C BSS IT suites)
• Advanced knowledge of Salesforce data model, custom objects, and declarative configuration
• Stay up-to-date with new Salesforce technologies and features and make recommendations for improvements to existing systems.
• Develop, test, and maintain CI/CD pipelines for Salesforce applications.
• Build and maintain automated testing and deployment processes for Salesforce applications.
• Monitor and manage Salesforce releases and deployments to ensure system stability and performance.
• Collaborate with cross-functional teams, including developers, administrators, and business analysts, to ensure smooth and efficient delivery of Salesforce applications.
• Develop Apex, Visualforce, and Lightning-based enhancements (LWCs)
• Configure Salesforce applications and flows/workflows to support business processes
• Participate in code reviews and testing to ensure high-quality Salesforce solutions.
• Experience in building Web Services enabled applications (SOAP and RESTful)
• Collaborate with business stakeholders and technical teams to ensure that Salesforce applications are integrated with other systems.
• Experience in Salesforce solutions with an understanding of how Salesforce fits into the overall architectural landscape.
• Designing and documenting technical solutions on Confluence (or similar)
• Experience using JIRA (or similar) to plan, design, build, and familiarity with agile delivery.
• Being a senior in the team should be open to coaching opportunities with peers by contributing to the Architects and other team members from legacy apps/systems.
• Provide direction to team members in the project/architects in accordance with Salesforce Practice Methodology and Standards.
• Provide solution design and solution ownership for all projects relating to those platforms.
• Potential involvement in all audits and regulatory activities relating to those platforms.
• Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.
• Drive innovation and forward thinking so that IT is seen as a catalyst for new opportunities.
• Working with the Architecture team, to support and validate component design. This includes validation of cost estimates.
• Working with the Delivery team, to prime design for Lifecycle and Technology upgrade projects.
• Participation in any stakeholder discussions as appropriate.
• Vendor/partner Management.
• Proven ability to manage process effectively, maximising value and minimising waste.
• We are all responsible for taking reasonable care of our own safety and wellbeing at work, and to avoid adversely affecting the safety and wellbeing of another person at work.
• Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers' expectations.
• Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
• Protect the brand, reputation and profitability of TPG Telecom by maintaining the confidentiality, integrity and availability of its information assets and information systems.
• Be familiar with policies and procedures, as well as completing any associated training, as communicated or made available on the intranet and our learning systems.
• Ensure that all platform risks are identified, documented, tracked and mitigations managed.
• Compliance to TPGT policies and standards as documented in various artifacts

Qualifications

• Bachelor Degree level or equivalent including min 5+ years plus experience of Application/Platform development in an IT/Technology environment.
• Minimum 5+ years' experience in a technical Salesforce role
• Deep knowledge of the Salesforce suite of products, including many years of experience with Salesforce and other CRMs.
• Solid background in Delivery encompassing full end to end solution delivery (Concept/Feasibility to Post Operational Support).
• Solid background in software engineering.
• Strong focus on Operational Stability and demonstrated skills in aiding Operational teams.
• Comprehensive skills and experience in identifying, researching, evaluating and recommending new and emerging technologies.
• Strong interpersonal skills and an ability to easily develop new relationships with both suppliers and colleagues.
• Proven development experience using various software development processes (e.g. Waterfall and Agile).
• Salesforce certifications such as Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer I and II are a plus.