Porter (Part Time) - Crowne Plaza Melbourne

About us

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.

Your Day-to-Day

We're on the lookout for Part-Time Porters to join our team — passionate individuals who love creating memorable moments.

In this role, you'll be at the heart of the guest journey, assisting with arrivals, departures, and everything in between. You'll help ensure every guest enjoys an authentic Melbourne experience, filled with warmth, care, and genuine hospitality. From offering immediate assistance with luggage, coats, and personal belongings to providing helpful information about our hotel and the best of Melbourne, you'll help shape a stay they'll never forget.

You'll handle, store, and transfer guest luggage with care, offer directions with confidence, and — when needed — safely park and retrieve guest vehicles. Every interaction is an opportunity to elevate a guest's stay and showcase the service InterContinental is known for.

What We Need From You

As a Porter, you'll be part of our Concierge team — a team that plays a powerful role in creating exceptional guest experiences and turning our visitors into lifelong ambassadors of InterContinental Hotels & Resorts.

To shine in this role, you'll bring:

• Excellent communication skills and a warm, welcoming demeanour
• Physical mobility and the ability to lift, carry, push, or move luggage and packages
• A willingness to work shifts, weekends, and public holidays (with applicable penalties)
• A genuine passion for delivering outstanding service
• A valid driver's licence
• Most importantly, you'll be someone who enjoys meeting new people, thrives in a team environment, and takes pride in making moments matter.

What We Offer

Join our extraordinary world — a place where you can be yourself, share your ideas, and feel truly supported in your personal growth and wellbeing. As part of our team, you'll enjoy:

• Paid birthday leave and enhanced parental leave
• Flexible work options, including access to the IHG myFlex program
• Proactive health days and a strong focus on wellbeing
• Lifelong career development, milestone celebrations, and opportunities to grow across the IHG network
• Hotel perks including generous accommodation and dining discounts
• Access to our retail benefits platform to help your pay go even further

We're proud to be IHG — and we know you will be too.

Discover more about us at

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.