Team Leader

3 days ago

Melbourne, Victoria, Australia Australian Unity Full time $80,000 - $120,000 per year

Company description:

Our experienced team, work together to deliver high quality healthcare services, to everyday Australians. With services tailored for in home, community, virtual and Telehealth settings. At Remedy Healthcare we partner with Australian Unity so we can better support our customers and deliver high quality safe care in the comfort of the customers home. Australian Unity is excited and proud to be partnering with Beyond Blue to deliver their support services to all Australians in need.

Job description:

Your role

We're looking for an experienced Mental Health Leader to join our community-based team. This is a virtual telephone & online health service requiring you to work from home on a full-time permanent contract, across a 24/7 roster supporting either our morning (6/7am-2/3pm) or afternoon (11.30am-9.30pm) shift teams.

About you

You are an experienced leader who feels confident in the management of a team of 10-15x front line Counsellors and Coaches as part of the Beyond Blue Support Service. In this role your day-to-day operational management will include being a clinical and operational escalation point, providing clinical supervision, people management, support with continuous quality improvement projects, conduct audits and may include some front-line service delivery as part of the 24/7 roster.

You are resilient, tenacious and have demonstrated experience in developing and coaching individuals/teams. You will work closely with the Senior Manager Service Delivery, as well as the Senior Manager Community Experience, Quality Team and fellow Team Leaders around service optimisation and enhancements with your expertise and qualifications including:

  • Demonstrated experience in people management and providing clinical supervision
  • Leadership experience within complex and high-volume mental health services
  • A tertiary degree and/or masters in one of the following: Counselling, Psychology, Social Work, Social Sciences, Welfare OR: Tertiary degree in unrelated field plus Graduate Diploma in Counselling from ACAP (2-year Course)
  • Minimum 3-years' experience in acute or community mental health
  • Registered with ONE of the following professional bodies;
  • AHPRA (as a mental health Registered Nurse, Provisional Psychologist with external supervision support or full registration as a Psychologist)
  • PACFA - Minimum Provisional (working towards full registration)
  • ACA - Minimum level 2
  • AASW / AMHSW - Full Membership

You will be provided with relevant technology equipment to support you with your WFH setup however will be required to have the following:

  • Private room/space which can be used for your home office set up
  • Reliable/stable internet connection
  • Demonstrated IT skills and proficiency in telephony-based systems where you are comfortable navigating multiple software, digital note taking and counselling and support simultaneously.

Click Apply or contact Anna Mitchell for a confidential discussion at

Applications close Wednesday 26 November 2025.

*Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click

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