Spa Attendant

2 weeks ago

Canberra, ACT, Australia Hale Gym & Day Spa Full time $96,000 per year

We are looking for a dedicated and detail-oriented Spa Attendant to join our team at Hale Gym & Day Spa.

In this role, you will play a crucial part in providing exceptional service to our guests, ensuring a clean, welcoming, and relaxing environment that aligns with our brand's commitment to wellness and rejuvenation.

Responsibilities

  • Maintain the cleanliness and organization of all spa areas, including treatment rooms, relaxation zones, and locker facilities
  • Assist in the daily operations of the spa, including managing supplies, equipment, and inventory
  • Provide excellent customer service by greeting guests, answering questions, and guiding them through spa offerings
  • Support spa therapists and other staff in preparing for treatments and sessions, ensuring all necessary materials are readily available
  • Monitor and maintain the spa's ambiance, including lighting, music, and temperature to enhance the guest experience
  • Handle guest feedback and concerns professionally, striving for resolution and guest satisfaction

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably within a spa or wellness environment
  • Strong communication skills with the ability to interact effectively with guests and team members

Preferred:

  • Experience in a spa setting or knowledge of spa treatments and services
  • Basic knowledge of health and safety regulations related to spa operations
  • Technical Skills and Relevant Technologies
  • Familiarity with spa management software and point of sale systems
  • Ability to perform basic administrative tasks, including scheduling and record-keeping

Soft Skills and Cultural Fit

  • Exceptional attention to detail and a passion for providing outstanding guest experiences
  • Ability to work collaboratively within a team to create a harmonious environment
  • Strong problem-solving skills and a proactive approach to guest service
  • Positive demeanor with a genuine enthusiasm for wellness and relaxation

Benefits and Perks

At Hale Gym & Day Spa, we value our team and offer a range of benefits to support your personal and professional growth, including:

  • Competitive salary with performance-based incentives
  • Access to spa services and wellness programs
  • Ongoing training and development opportunities
  • Health and wellness benefits

Job Types: Full-time, Part-time

Pay: $23.00 – $24.00 per hour

Expected hours: 32 per week

Benefits:

  • Dental insurance
  • Free drinks
  • Gym membership
  • Health insurance
  • Life insurance
  • Profit sharing
  • Referral program
  • Salary packaging

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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