Rental Coordinator

2 days ago

Moranbah Queensland, Australia Sime Motors Australia Full time $60,000 - $80,000 per year

With a network of branches across WA, QLD, NSW & VIC Corefleet has become a supplier of choice in the provision of light commercial vehicle rental, lease, including set-up and maintenance, for the mining, oil and gas and civil construction sectors.

We are looking to appoint a Rental Coordinator at our Moranbah Branch who will be the primary day to day point of contact for all customer requirements.

What's on offer:

  • A competitive salary package
  • Eligibility to participate in an annual incentive scheme
  • Access to employee benefits account including discounts on groceries, electronics and more
  • Access to Employee Assistance Program
  • Access to an annual Health and Wellbeing reimbursement program
  • Permanent full-time position - Monday to Friday
  • Company uniform
  • Great team environment

Reporting to the Branch Manager, the key responsibilities include:

  • Ensuring superior customer service is achieved
  • Monitoring, tracking and organising fleet availability on a daily basis
  • Completing all pre and post-rental procedures
  • Ensuring the contract paperwork is accurately completed
  • Inspecting the returned vehicle and completing the necessary reports
  • Discussing damage and missing items with the customer and resolving the matter before finalising the contract
  • Liaising with the National Sales team members for any major customer interactions and transactions
  • Performing administration duties as required

We are looking for an individual who has previous experience in customer service, hospitality & tourism or administration. Additionally, the position also requires the following:

  • Excellent communication skills
  • Ability to learn, understand and effectively sell the products and services of the business
  • High attention to detail
  • Sound computer literacy skills
  • License to drive manual vehicles (C class)
  • Knowledge of the vehicle industry and/or rental industry would be advantageous

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

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