Senior Manager SMS Governance

Company Description

About Us

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

• At QantasLink, our people will lead the way in achieving the impossible together
• Take pride in delivering optimal operational outcomes
• Permanent, full-time position based in Mascot, Sydney or Brisbane

We've always been pioneers, and we're proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Our Regional businesses are an important part of the Qantas Group so no matter where you fit in we come together with pride to deliver the best and safest experience for our customers. The success we've achieved hasn't been a matter of luck. It's a direct result of our strategic leadership. This means taking accountability for driving results, being competitive and influencing outcomes.

As the Senior Manager – SMS Governance & Resilience, you'll provide leadership in the development, execution and management of Safety Management Systems (SMS), Governance and Resilience frameworks across QantasLink Airlines, covering all aspects of People and Operational Safety. This role spans both strategic and functional safety responsibilities and plays a key part in ensuring our regional airlines continue to operate safely, efficiently and in alignment with Group strategies.

Reporting to the Head of Safety – QantasLink, and working closely with Group SMS, you'll provide thought leadership, influence stakeholders and ensure that safety performance, issues and risks are visible to Senior Management across our regional operations. This includes Flight Operations, Cabin Crew, Airports and Engineering across Eastern Australia, Sunstate Airlines, National Jet Systems, Network Aviation, and oversight of Alliance Airlines.

You'll also be responsible for ensuring the integrity of our governance and reporting frameworks – including preparation of executive and board safety reporting – and for leading safety engagement initiatives that enhance organisational resilience and safety culture maturity.

You'll have –

• Minimum 8+ years' experience in safety, risk and change management or high-risk operational roles within complex, matrixed organisations within aviation
• Degree in Safety or Operational management focus
• Meet the requirements for approval by CASA under the CASR Safety Manager).
• Experience in IOSA Registration within an Airline would be advantageous
• Proven leadership and communication skills, with the ability to effectively motivate and engage a diverse range of people through communication and leadership.
• A collaborative and responsive leadership style, taking ownership of, and personal accountability for, decisions and actions.
• Innovative thinking, with the ability to leverage data, technology and new tools (AI/ML experience highly regarded) to drive continuous improvement
• Detailed knowledge of compliance, governance and regulatory frameworks

Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Friday, 5th of September 2025