Collections Officer

2 days ago


Chadstone, Victoria, Australia TwoScots Recruitment Full time $96,000 per year

Collections Officer

Salary: $75k - $80k + super

Location: Chadstone, 1 day WFH, Free parking on site

ABOUT THE COMPANY:

We are partnering with a leading organisation, known for its innovative solutions and strong presence across Australia and New Zealand. The company is committed to fostering a collaborative and high-performing culture and having recently gone through some big changes are growing their Shared Services Team, be apart of this forward thinking, fast moving environment before its too late.

ABOUT THE ROLE:

As a Collections Officer, you will take ownership of the end-to-end Credit process. This includes invoicing, collections, reconciliations, and supporting the finance team in delivering accurate and timely financial results.

RESPONSIBILITIES:

  • Managing your own customer portfolio across multiple ERP systems
  • Making high-volume outbound collection calls and following up on overdue accounts
  • Resolving customer queries and completing reconciliations promptly
  • Supporting customers to meet their trading terms
  • Minimising aged debt and contributing to a strong cash position
  • Building proactive relationships with both internal teams and external customers
  • Working to strict month-end deadlines
  • Pitching in with other duties as required by the Credit or Shared Services leadership team

CULTURE AND BENEFITS:

  • A collaborative and large supportive team environment
  • Enjoy variety in your role with plenty of interaction across the business
  • Opportunity to make a real impact by reducing aged debt and strengthening customer partnerships
  • 1 day a week working from home
  • Flexible work arrangements
  • Opportunities for career development and progression
  • Free parking on site
  • Progression to leadership

YOUR SKILLS AND EXPERIENCE:

  • Proven experience in a high volume environment and managing a large portfolio
  • Strong written and verbal communication skills.
  • Proficiency in multiple ERP systems and intermediate Excel skills (e.g., VLOOKUPs).
  • High attention to detail and strong time management skills.
  • A proactive and solution-focused mindset.

HOW TO APPLY:

If you're looking to advance your career in Credit and Collections and want to join a market leader, please submit your resume by clicking APPLY NOW.



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