Corporate Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Workplace Ambassador at JLL, you will serve as the primary Corporate Reception representative for Amazon Australia while acting as the Administration & Facilities primary point of contact for ANZ Operations, creating exceptional first impressions and workplace experiences through comprehensive front-of-house services. This dynamic role combines reception excellence with administrative and facilities support, requiring you to manage ticketing systems, coordinate meetings and events, oversee pantry management, conduct facilities inspections, and maintain budget oversight while interfacing with members from all organizational levels and the public. You will play a crucial role in JLL's commitment to delivering outstanding client service by proactively engaging stakeholders to ensure on-site client expectations are met, building effective relationships across multiple organizational levels, and maintaining professional workplace environments that enable productivity and collaboration.

What your day-to-day will look like:

• Perform office opening and closing procedures while greeting guests and working closely with onsite security team to issue visitor badges
• Manage meeting room scheduling and coordination while maintaining professional appearance of all meeting rooms and reception areas
• Check client ticketing system for meeting and event bookings while assisting with coordination per Event Management SOP and room conversions
• Order weekly snack, fruit, and beverage supplies while overseeing ongoing development of pantry program and maintaining kitchen areas
• Assist local GREF management during high volume periods while supporting facilities team with various tasks as needed
• Maintain Site PO Trackers and capture pantry spend accurately while ensuring financial processes are followed and assisting with invoicing
• Conduct facilities inspections and raise facilities issues via Corrigo timely while facilitating vendor/contractor inductions when required
• Report EHS matters onsite and assist in carrying out safety procedures while ensuring provision of safe working environment.

Required Qualifications:

• Experience in corporate reception or front-of-house customer service roles
• Strong interpersonal and communication skills with friendly, pleasant, and energetic personality
• Ability to interface effectively with members from all organizational levels and the public
• Administrative skills with experience in meeting coordination, scheduling, and basic financial processes
• Customer service excellence with focus on stakeholder engagement and relationship building
• Organizational skills with ability to manage multiple tasks including pantry management and facilities coordination
• Understanding of workplace safety procedures and EHS reporting requirements
• Proficiency with ticketing systems, scheduling software, and basic office technology.

Preferred Qualifications:

• Background in facilities management or workplace services
• Experience with Amazon or similar corporate environments
• Knowledge of Event Management SOPs and room setup/conversion procedures
• Familiarity with Corrigo or similar facilities management systems
• Understanding of vendor/contractor induction processes
• Experience with budget management and PO tracking systems
• Knowledge of KPI and SLA management in service delivery environments
• Background in office relocation support and hands-on practical assistance.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the table

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.