Service manager

2 weeks ago

Mandurah, Western Australia Allpumps and Water Full time $90,000 - $120,000 per year

About the role

Allpumps and Water' is seeking an experienced Service Manager to oversee delivery of our pump, motor and water treatment services across the Mandurah/Perth region. In this full-time, office-based role, you will be responsible for managing a team of technicians and coordinating all aspects of service delivery to ensure our customers receive a seamless experience.

What you'll be doing

  • Lead, manage, and support the service team to ensure high-quality performance and adherence to company standards.
  • Coordinate all workshop operations including in finalizing of quotes, workshop and on-site work in an efficient and profitable manner using Aroflo.
  • Ensure all jobs follow correct procedures, including inspections, quotations, approvals, and invoicing.
  • Build and maintain strong relationships with clients, addressing concerns promptly and professionally.
  • Monitor financial performance of the service department, including invoicing, margins, and cost control.
  • Drive compliance with health, safety, and environmental regulations.
  • Provide technical support and guidance to staff and customers as required.
  • Implement continuous improvement initiatives to enhance service efficiency and customer satisfaction.
  • Report regularly to senior management on departmental performance, challenges, and opportunities.

What we're looking for

  1. Significant experience in a service management role, preferably within the pump or water treatment industry
  2. Demonstrated ability to lead and motivate a team of technical professionals
  3. Strong customer service orientation and the ability to build rapport with clients
  4. Excellent organisational, problem-solving and decision-making skills
  5. Proficient in the use of service management software like Aroflo and tools
  6. Relevant technical qualifications or certifications in the pump or water treatment field preferably and electrical contractors license.

  • Service Manager

    7 days ago

    Mandurah, Western Australia beBeeAutomotive Full time $100,000 - $120,000

    Job OverviewRAC Auto Services is one of WA's most trusted automotive brands, serving members for over 119 years. As a Team Leader (Workshop Controller), you will oversee operations at our Mandurah Workshop.Key ResponsibilitiesLead and mentor a team of licensed vehicle mechanics and apprenticesOversee daily workshop operations and ensure key performance...

  • Client Service Manager

    1 week ago

    Mandurah, Western Australia Home Instead Full time

    **About this Opportunity**In this full-time role, you will play a pivotal part in nurturing strong relationships with our clients and caregivers, ensuring that our services are of the highest quality. You will be an integral part of our Client and Service Excellence team, working to enhance the client experience and lead a team that is committed to...

  • Manager People Services

    5 days ago

    Mandurah, Western Australia City Of Mandurah Full time

    Position No: 103/2025Work Type: Permanent - Full TimePermanent Full-timeVacancy 103/2025The opportunityWe are in the market for an experienced and qualifiedprofessional Manager People Services; you are passionate about yourprofession and enjoy the rewards of a good challenge.Are you an experienced HR leader passionate about shapingorganisational culture and...

  • Manager People Services

    5 days ago

    Mandurah, Western Australia City Of Mandurah Full time

    Position No: 103/2025Work Type: Permanent - Full Time Permanent Full-time Vacancy 103/2025The opportunityWe are in the market for an experienced and qualifiedprofessional Manager People Services; you are passionate about yourprofession and enjoy the rewards of a good challenge.Are you an experienced HR leader passionate about shapingorganisational culture...

  • Manager People Services

    7 days ago

    Mandurah, Western Australia City Of Mandurah Full time

    **Position No**: 103/2025**Work Type**: Permanent - Full Time- **Permanent Full-time**:- **Vacancy 103/2025****The opportunity**We are in the market for an experienced and qualified professional Manager People Services; you are passionate about your profession and enjoy the rewards of a good challenge.Are you an experienced HR leader passionate about shaping...

  • SMHS Registered Nurse Pool Acute Care Services

    6 days ago

    Mandurah, Western Australia South Metropolitan Health Service Full time

    OverviewSMHS Registered Nurse Pool Acute Care Services5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Come and Make a Difference with UsThis is a recruitment pool for Permanent Full Time / Part Time and Fixed Term Full Time / Part Time with the possibility of extensions and/or permanency.At Peel Health...

  • Manager People Services

    4 days ago

    Mandurah, Western Australia City Of Mandurah Full time

    Position No:103/2025Work Type:Permanent - Full TimePermanent Full-timeVacancy 103/2025The opportunityWe are in the market for an experienced and qualified professional Manager People Services; you are passionate about your profession and enjoy the rewards of a good challenge.Are you an experienced HR leader passionate about shaping organisational culture and...

  • Manager People Services

    5 days ago

    Mandurah, Western Australia City Of Mandurah Full time

    Position No: 103/2025 Work Type: Permanent - Full Time Permanent Full-time Vacancy 103/2025 The opportunity We are in the market for an experienced and qualified professional Manager People Services; you are passionate about your profession and enjoy the rewards of a good challenge. Are you an experienced HR leader passionate about shaping...

  • Manager People Services

    1 week ago

    Mandurah, Western Australia City of Mandurah Full time $70,000 - $120,000 per year

    Permanent Full-timeVacancy 103/2025The opportunityWe are in the market for an experienced and qualified professional Manager People Services; you are passionate about your profession and enjoy the rewards of a good challenge.Are you an experienced HR leader passionate about shaping organisational culture and workforce capability? The City of Mandurah is...

  • Customer Service Manager

    1 week ago

    Mandurah, Western Australia beBeeLeader Full time $33,280 - $39,520

    Leadership RoleWe are seeking an experienced and skilled leader to join our team as a Shift Supervisor. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.The successful candidate will be responsible for leading a team of staff, ensuring smooth day-to-day...