Administration Officer
2 hours ago
OFFICE ADMINISTRATOR
Job Overview
Ensures proper flow of office procedures and supports the Office Manager by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.
Duties:
- Manages correspondence by answering emails and sorting mail.
- Manages reception area and looks after visitors.
- Answers phone calls and transfer them as necessary.
- Drafts, formats, and prints relevant documents.
- Job specific photocopying, filing and emailing.
- Maintains stock lists and orders office supplies as needed.
- Provides all necessary office support to the team.
- Interact with managers and carry out their requests.
- Enters and processes Sales Orders.
- Assists sales representatives and managers with entering sales orders correctly.
- Checks that sales orders are entered correctly and checks pricing and general order details.
- Assists the dispatch manager with organizing and prioritizing shipments of stock.
- Corresponds regularly with sales representatives and managers and answers any queries or requests they may have.
- Manages outgoing post.
- Manages Consignment stock held at resellers.
- Attend workshops and conferences when requested.
- Attend regular meetings as scheduled.
- May take care of website functions and social media profiles
Office Administrator Skills and Competencies:
· Prior administration experience preferred but not vital.
· Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
· Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
· Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience. Able to follow instructions & ask questions when uncertain of information or process.
· Commerciality: ability to apply knowledge in a practical, commercial manner.
· Teamwork: willingness to assist and support others as required and get on with team members.
· Time management/organisation: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner. Able to set own work priorities & use initiative when required.
· Ability to work without supervision.
· Technical skills, including proficiency with Microsoft office programs.
· Ability to handle confidential information.
· Strong record keeping skills.
· Presentation skills, including welcoming guests to the office and events.
· Ability to multitask.
· Ability to solve problems.
· Candidates must have Australian work rights for this position.
· Minimum education requirement is Year 12 completion.
For further information, including a full job description please contact our office via email -
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