Retail Store Manager

Who we are:

Daisy & Hen began in 2016, and from humble beginnings has grown into one of Australia's most loved baby & children's multi brand retailers.

Our mission is simple: to create joy - for little people, and those who love them.

We deliver exceptional customer experiences and connect deeply with our community. Every product we stock is intentionally curated for function, style and quality. We are proud to be a leading stockist for incredible brands like Jellycat, Tiger Tribe, Huxbaby, Connetix, Olli Ella and 60+ others

With a network of 5 beautiful stores here in SA, (and 6 at Burnside coming soon) plus our Mile End HQ & Warehouse. We're a proudly independent, female-owned business, doing some very exciting things right here in SA.

Check us out on Instagram @daisyandhen for a glimpse of who we are.

About the role:

We are looking for a values driven Manager to lead our Stirling store with heart, energy and a commitment to our customer experience.

You will have end to end accountability across people, product, process and commercial outcomes - creating joy for our community and customers, leading a positive and engaged team culture and delivering operational excellence, all while being part of something bigger.

Day to day you will:

• Lead, coach and inspire an engaged, positive and high performing team culture to deliver exceptional customer experiences, and live our values.
• Build meaningful connections with customers and the local community, fostering loyalty and brand love.
• Maintain a warm and inviting store environment with inspiring visual merchandising and high standards of presentation.
• Stay engaged and knowledgeable about our brands, products and the industry. And educate and inspire your team to do the same
• Oversee store operations: maintain stock integrity and accuracy, including stock takes and minimising stock loss, compliance and using data to drive results.
• Manage rosters, time & attendance, team availability and policy & procedure compliance.
• Contribute to broader business strategy and access unique L&D opportunities (quarterly manager conferences, buying trips, industry events and more.)

You are:

• Passionate about delivering an authentic and genuine customer experience.
• Excited by our products – must love cute baby things and Jellycats
• An experienced heart-led leader, you coach, inspire and develop your team with professionalism and care.
• A positive and high energy approach to work, able to foster a joyful, engaged, high-performing culture.
• A confident communicator, who listens well, empowers others and provides constructive feedback.
• Commercially savvy, resilient and solution-focused, able to balance customer happiness, team wellbeing and data driven operational results.
• Accountable, organised and adaptable, you have great attention to detail, plan ahead, can manage competing priorities and take full ownership of store performance.

Why join us:

We offer a unique retail management opportunity to join a fast growing, SA and female owned business.

• Salary of $70,000 + super + 2 incentive schemes.
• Full time role with rotating Saturday shifts (no Sundays or late nights)
• Flexibility and support in a close knit team.
• Ongoing training & development and career growth as we continue to expand.
• A seat at the table and a chance to participate in broader business strategy. Your voice matters here.
• Access to industry events, ongoing L&D, generous employee discount and quarterly team events.

How to apply?

Please submit your resume and a cover letter introducing yourself and letting us know why you are perfect for this position.

We love hearing from people from all walks of life. If you have the passion, commitment and drive, we're excited to hear from you

No recruitment agencies please – we've got this one covered.