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Technical Support Engineer

2 weeks ago

Australia Confluent Full time $90,000 - $120,000 per year
About the Role:What You Will Do:
  • Working with customers to resolve a wide range of issues with their Confluent deployments
  • Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
  • Communicating with our core engineering team to provide real-time product feedback from the field
  • Improving product documentation and authoring knowledge base articles
  • Creating and reviewing product demos and internal tooling
  • Working closely with the team behind Apache Kafka
What You Will Bring:
  • at least 2-3+ years of related experience
  • Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
  • Experience in diagnosing, reproducing, and resolving customer issues
  • Desire to make customers successful through direct interaction
  • At least 1 out of these 3:

Confluent