Senior Technical Manager

1 week ago

Melbourne, Victoria, Australia Hays Full time $100,000 - $120,000 per year

Well Established Fed Govt agency looking for a Salesforce Technical Manager

Hybrid Model | 12 months contract + 12 months extensions

Your new company

Your new organisation is a prominent Federal Government Department whose responsibilities and work have a positive impact on the quality of life for all citizens. Be a part of an organisational culture that delivers innovation, energy and results and values your technical skills.

Your New Role

  • Provide technical and delivery leadership for critical enterprise production systems.
  • Provide architectural and solution design guidance to technical resources, with an emphasis on non-functional requirements such as system performance and scalability, security, and error-handling/recoverability.
  • Lead a range of responsibilities associated with ownership of a production system (for example software development, system monitoring, backup & restore, system security, major incident management, audit and compliance).
  • Manage and mentor a range of technical resources at varying capability levels, fostering a positive team culture and ensuring continued learning and development of team members.
  • Monitor system health and performance and proactively address errors, bottlenecks or capacity issues.
  • Proactively identify, plan, and deliver continuous improvement and automation initiatives.
  • Provide status reporting, briefs, and other artefacts to senior executive.
  • Process development, documentation and implementation.
  • Build and maintain relationships with a range of internal and external stakeholders, including vendors, to ensure successful delivery of timelines and removal of blockers.

What you'll need to succeed

  • A demonstrated technical, hands-on background in Salesforce solution design and software development.
  • Experience leading or having ownership of enterprise grade production systems, including all associated responsibilities (for example software development, system monitoring, backup & restore, system security, major incident management, audit and compliance).
  • Demonstrated experience in Salesforce Omnistudio (Vlocity).
  • Strong communication and stakeholder management skills, including the ability to communicate technical issues and topics to non-technical stakeholders.
  • Experience in helping build team capability, establishing/refining and influencing processes/practices, excellent communication and interpersonal skills.
  • Highly developed analytical and problem-solving skills and a continuous improvement mindset.

What you'll get in return

Long term opportunity with the potential for extensions & an attractive salary. The role offers great benefits; culture, a progressive environment, flexibility, and growth.

Lastly, you will be given the opportunity to challenge yourself, build on your skills, and make a significant contribution to a workplace that's filled with energetic and inspiring people.

What do you need to do now

Does this sound like you? What are you waiting for? Apply now or send an email to Kanika Behl at

I acknowledge the Traditional Custodians of the land where I live and work. At Hays, we value equity, diversity and inclusion and are passionate about placing people in roles where they can flourish and succeed. Find out more about Equity, Diversity & Inclusion at Hays Here.

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