CNC Thomas St Team

Posted: 30/09/2025

Closing Date: 31/10/2025

Salary: $ $62.55

Job Type: Contract

Location: Cairns QLD

Job Category: Social Services

Join Our Team – We're Looking for the Right Team Members
We're on the hunt for passionate, driven people to join our team – and right now, we're especially searching for a
Team Leader, Coaches and Peer Support Workers
who are ready to step up and make a difference

What We're Building
We're creating a workplace where
leaders, coaches, and peer support workers
are truly empowered. Think: strong on-the-ground presence, daily connection with services, coaching and mentoring your team or peers, running training and support sessions, and taking ownership of performance, compliance, and continuous improvement. Whether you're leading a team or walking alongside someone in recovery, your role is central to creating a safe, responsive, and values-driven environment.

Why This Role is Big
This isn't just a desk job – it's about being present, trusted, and impactful. You'll be out there every day: supporting individuals to thrive, making informed decisions, and being someone others turn to when things get challenging. We're looking for people who embrace responsibility, lead with heart, and find purpose in helping others succeed.

Job Description
Centacare FNQ is seeking passionate and dedicated individuals to join our Mental Health & Wellbeing department in Cairns across a range of roles — Team Leaders, Coaches, and Peer Support Workers. These positions offer the opportunity to make a real difference in the lives of individuals while working within a collaborative, values-driven team.

As a
Team Leader
, you will provide leadership, supervision, and oversight of service delivery, guiding your team to deliver high-quality, compassionate, and culturally responsive mental health programs. You will play a key role in planning, implementation, and evaluation, while also fostering strong partnerships with external stakeholders to strengthen community outcomes.

As a
Coach
, you will walk alongside clients and team members, offering mentorship, practical strategies, and personalised support that empowers growth, recovery, and resilience. You will help ensure services are outcome-focused and delivered in line with best practice.

As a
Peer Support Worker
, you will use your lived experience to build trust and provide unique insight, offering hope and practical guidance to individuals on their recovery journey. Your role will be central in fostering connection, reducing stigma, and encouraging clients to draw on their own strengths and capabilities.

No matter which role you step into, you will contribute to a supportive, professional, and positive team culture where communication, continuous learning, and shared purpose drive success. Together, we create safe spaces where clients feel heard, respected, and empowered.

To succeed, you will bring relevant qualifications, experience, or lived expertise in mental health, alongside strong interpersonal and communication skills. At Centacare FNQ, your contribution matters — every action, every conversation, and every service provided has the power to create hope and positive change.

If you are ready to support others, lead with purpose, or share your lived experience to inspire recovery, we would love to hear from you.

Desired Skills And Experience
Team Leader – Desired Skills & Experience

• Leadership & Supervision: Proven experience leading, mentoring, and supporting a multidisciplinary team in the mental health sector.
• Clinical Knowledge: Strong understanding of mental health conditions, treatments, and recovery-focused practices.
• Service Delivery Oversight: Experience planning, implementing, and evaluating mental health programs.
• Stakeholder Engagement: Ability to build and maintain relationships with government agencies, service providers, and community organisations.
• Compliance & Legislation: Knowledge of relevant mental health legislation, policies, and reporting requirements.
• Organisation & Time Management: Skilled at managing competing priorities, delegating effectively, and meeting deadlines.
• Qualifications: Tertiary qualifications in mental health, psychology, social work, counselling, or a related field.

Coach – Desired Skills & Experience

• Guidance & Mentorship: Experience coaching individuals to achieve goals, develop skills, and build resilience.
• Client-Centred Support: Strong ability to deliver outcome-focused, culturally responsive, and compassionate support.
• Practical Problem Solving: Capacity to provide strategies and tools that empower clients in their recovery journey.
• Collaboration: Ability to work as part of a team and contribute to shared service delivery outcomes.
• Flexibility: Skilled at adapting to changing client needs and service environments.
• Communication: Excellent interpersonal skills to engage with clients, families, and colleagues effectively.
• Qualifications: Relevant qualifications in mental health, community services, or counselling (or equivalent experience).

Peer Support Worker – Desired Skills & Experience

• Lived Experience: Personal experience of recovery from mental health challenges, with the ability to use this to support others.
• Empathy & Connection: Ability to build trust and rapport with clients through shared understanding.
• Recovery-Oriented Practice: Skilled at promoting hope, empowerment, and self-determination.
• Advocacy: Confidence to support clients in navigating services and overcoming barriers.
• Communication: Strong listening and interpersonal skills to share experiences in a safe, appropriate, and supportive way.
• Teamwork: Ability to work collaboratively with clinicians, coaches, and other support staff.
• Training: Completion (or willingness to complete) a Certificate IV in Mental Health Peer Work or similar.