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Sales Assistant

2 weeks ago

Pakenham, Victoria, Australia AB Nurses Support Services Full time $32,000 - $64,000 per year

The Receptionist at a nursing agency will be responsible for greeting visitors, managing phone calls, scheduling appointments, and providing administrative support. The role requires a professional demeanor, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Key Responsibilities:

  • Greeting and Assisting Clients: Welcome patients, families, staff, and visitors, and assist them as needed.
  • Answering Phones: Receive and direct phone calls in a professional manner. Take messages or direct calls to the appropriate staff.
  • Scheduling Appointments: Manage appointment bookings for staff visits, follow-ups, and consultations.
  • Administrative Support: Handle general administrative duties such as filing, data entry, and preparing documents.
  • Record Keeping: Maintain accurate records of client information and schedules using the agency's database or software.
  • Communication: Coordinate between clients, caregivers, and healthcare professionals. Ensure smooth and effective communication across all channels.
  • Billing & Insurance Support: Assist with basic billing inquiries and verify insurance information as needed.
  • Customer Service: Provide excellent customer service, addressing client concerns and ensuring satisfaction.
  • Compliance: Ensure compliance with healthcare regulations, confidentiality, and privacy laws.
  • Client Prospecting: Identify potential clients, including individuals in need of home care services, hospitals, and long-term care facilities.
  • Sales Presentations: Conduct presentations and meetings to promote the agency's nursing services, answering questions and addressing concerns.
  • Client Relationship Management: Develop and maintain relationships with current and prospective clients, ensuring satisfaction and repeat business.
  • Sales Strategy Development: Work with the marketing team to develop sales strategies and campaigns to attract new business.
  • Service Customization: Assess client needs and work with the team to tailor services to meet those needs effectively.
  • Negotiations & Closing: Handle negotiations and close sales agreements, ensuring that all contractual and regulatory requirements are met.

Job Type: Casual

Pay: From $32.00 per hour

Work Authorisation:

  • Australia (Required)

Work Location: In person