Gym Receptionist

BetterYOU Fitness is expanding, and we're looking for enthusiastic, people-focused team members to be the face of our gym. If you've got great energy, excellent communication skills, and a passion for health and fitness, we'd love to hear from you.

What you'll do:

• Provide friendly, professional customer service to all members and visitors
• Handle general reception duties, including answering phone calls, emails, and face-to-face enquiries
• Conduct engaging gym tours and confidently sign up new members
• Assist with member administration, paperwork, and data entry
• Support sales initiatives and help grow the BetterYOU community
• Maintain a clean, welcoming gym environment

What we're looking for:

• Previous experience in customer service
• Previous experience in sales
• Strong communication and interpersonal skills
• A positive, reliable, and team-focused attitude
• Organised with good attention to detail
• Comfortable with admin tasks and basic computer skills

Why join BetterYOU?

• Be part of a supportive, community-driven fitness team
• Grow with a rapidly expanding business
• Free gym membership and opportunities for development
• Monthly commission on sales and retention

Job Types: Full-time, Part-time, Casual

Pay: $28.00 – $35.00 per hour

Benefits:

• Gym membership

Ability to commute/relocate:

• Pakenham, VIC 3810: Reliably commute or planning to relocate before starting work (Required)

Education:

• High School (Year 12) (Required)

Experience:

• Customer service: 2 years (Required)
• Sales: 2 years (Required)

Language:

• English (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person