Customer Service Officer

7 hours ago

Sydney, New South Wales, Australia Disability Group Australia Pty Ltd Full time $60,000 - $68,000 per year

About Us:

Join a passionate and dynamic team in the disability sector, providing top-quality support and services for our participants. We are looking for an energetic and results-driven Customer Service Officer who thrives on building connections, engaging with professionals, and collaborating with various teams to drive outstanding results. If you love talking to people, have customer engagement expertise, and enjoy creating meaningful relationships while achieving goals with great energy this role is for you

Key Responsibilities:

  • Play a pivotal role in the strategic procurement and sourcing of goods, services, and talent to meet the evolving needs of our organisation.
  • Engage with potential clients to understand their needs and offer tailored disability support solutions.
  • Build and maintain strong relationships with participants, professionals, and key stakeholders.
  • Drive business growth through proactive outreach and strategic acquisition initiatives.
  • Ask insightful questions to uncover opportunities and deliver the best solutions.
  • Exceed key performance indicators (KPIs) while ensuring a client-first approach.
  • Work collaboratively with your team to create seamless service delivery and business success.

About You:

We are looking for someone who is:

  • Passionate about connecting with people and fostering relationships.
  • Confident in sales and business development with a proven track record of success.
  • Ability to procure services and drive results
  • Energised by achieving results in a fast-paced, target-driven environment.
  • Skilled in asking strategic questions to uncover insights and opportunities.
  • Adaptable, proactive, and driven to make a real impact.
  • Committed to delivering exceptional service with a client-first approach.
  • Passionate about connecting with people and fostering relationships.

Qualifications & Experience:

  • Strategic procurement and sourcing goods
  • Fast pace environment, customer development, or client engagement.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and work independently.
  • Understanding of the disability sector (preferred but not essential).
  • Strong ability to drive results while maintaining compliance and ethical standards.

Why Join Us?

  • Be part of an enthusiastic, high-energy, and supportive team.
  • Exciting opportunities for career growth in a thriving company.
  • An additional 10 Wellness Days off per year to support work-life balance.
  • Competitive salary and rewards package ($60,000 - $68,000 per year, depending on experience).
  • Full-time role with career advancement opportunities.
  • Work in a modern office with onsite parking.

Do you have what it takes to thrive in this role? Apply now and be part of something exciting

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