Baggage Operations Manager

6 days ago

Greater Sydney Area, Australia dnata Full time $80,000 - $120,000 per year

Sydney International Airport, NSW

dnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering services across five continents and were excited to announce a new opportunity within our Ramp and Baggage Team as a
Baggage Operations Manager
The Baggage Operations Manager is responsible for the effective and safe management of all baggage handling activities at Sydney Airport for dnata. This role ensures the seamless coordination between teams to meet operational targets, maintain service excellence, and uphold safety and compliance standards.

Key Responsibilities:

  • Oversee the day-to-day operations of the baggage handling function, ensuring all activities are delivered efficiently, safely, and in line with operational standards.
  • Maintain a strong focus on cost control and resource optimisation, including effective rostering, equipment utilisation, and minimising overtime and wastage.
  • Ensure both inbound and outbound baggage operations run cohesively and meet all required service and delivery timelines.
  • Drive a strong safety culture, ensuring full compliance with all safety procedures, risk controls, and regulatory obligations.
  • Collaborate with other operational departments to optimise workflow, reduce delays, and enhance service delivery.
  • Monitor operational performance and KPIs, identifying opportunities for continuous improvement.
  • Lead, coach, and develop the baggage team to drive high engagement, accountability, and results.
  • Effectively manage operational disruptions, ensuring rapid response and minimal impact to service and safety.
  • Ensure deadlines and service level agreements are achieved
  • Ensure compliance in relation to company airport & CAA procedures
  • Maintain a safe working environment
  • Promote at all times the Vision, Mission, Values of dnata

Essential Criteria:

  • Strong understanding of cost drivers within baggage operations, with the ability to manage budgets, control spending, and identify cost-saving opportunities without compromising service or safety.
  • Skilled in aligning resources (people and equipment) with demand patterns to maximise efficiency and minimise waste or unnecessary cost.
  • Ability to interpret operational and financial data to support sound decision-making and continuous improvement initiatives.
  • Deep understanding of safety standards, risk controls, and compliance requirements in the aviation environment.
  • Strong capability to respond to operational disruptions or cost challenges quickly and effectively.
  • Must have a valid Driver's License

Key Competencies:

  • Previous experience in or knowledge of airline industry principles and procedures
  • Excellent communication skills, with the ability to collaborate with cross-functional teams, airline partners, and senior management.
  • Experience leading diverse teams in high-pressure environments, with a focus on accountability, performance, and development.

What we offer in return:

  • Opportunity to work for a Global company
  • Great team environment
  • Extensive training and support
  • We cover all uniform costs (including PPE and steel cap boots)
  • We cover the cost of your Airport ID (ASIC)

So... does this sound like you? If so, Apply Now
We are an Equal Opportunity Employer, which values diversity and inclusion.

We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

  • Baggage Operations Manager

    2 weeks ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    dnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering services across five continents and were excited to announce a new opportunity within our Ramp and Baggage Team as a **Baggage Operations Manager!** The Baggage Operations Manager is responsible for the effective and safe...

  • Baggage Operations Manager

    7 days ago

    Sydney Kingsford Smith Airport, Australia Dnata Full time $90,000 - $120,000 per year

    dnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering services across five continents and were excited to announce a new opportunity within our Ramp and Baggage Team as a Baggage Operations ManagerThe Baggage Operations Manager is responsible for the effective and safe management...

  • Baggage Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Baggage Operations Manager role at dnataJoin to apply for the Baggage Operations Manager role at dnataGet AI-powered advice on this job and more exclusive features.Sydney International Airport, NSWdnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering...

  • Baggage Operations Manager

    1 day ago

    Sydney, New South Wales, Australia dnata Full time

    Join to apply for the Baggage Operations Manager role at dnataJoin to apply for the Baggage Operations Manager role at dnataGet AI-powered advice on this job and more exclusive features.Sydney International Airport, NSWdnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering...

  • Baggage Operations Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeOperations Full time $55,000 - $80,000

    Job OverviewWe are seeking a highly skilled and motivated Baggage Operations Coordinator to join our team at Western Sydney International Airport. This is an exciting opportunity for someone who is passionate about delivering safe and efficient baggage operations.The successful candidate will be responsible for overseeing the planning and allocation of...

  • Airport Baggage Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeBaggage Full time $72,000 - $86,400

    Western Sydney International Airport represents the future of aviation, serving as the primary gateway to Western Sydney and one of Australia's biggest international gateways.The airport is currently undergoing a transformation to stimulate investment and develop high-quality career opportunities across the region.About the OpportunityThis role oversees the...

  • Baggage Systems Operations Leader

    1 week ago

    Sydney, New South Wales, Australia beBeeBaggage Full time $55,000 - $80,000

    Job OverviewThis role is focused on leading the efficient and safe operation of baggage handling systems. You will oversee the planning and allocation of resources to manage the flow of baggage within these systems.Collaborate with airlines, ground handlers and other stakeholders to ensure smooth operations and compliance with regulations.Monitor system...

  • Airport Baggage Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCoordinator Full time $55,000 - $80,000

    Job Role OverviewThe primary objective of this role is to ensure seamless and secure baggage handling operations.Key Responsibilities:Collaborate with airlines and contractors to coordinate daily and seasonal flight schedules.Monitor the assembly of baggage batches and allocate them to designated loading resources.Prediction of high inbound volumes of...

  • Baggage Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeAirport Full time $55,000 - $80,000

    Western Sydney Airport Job OpportunityThis role oversees the safe and efficient operation of our airport's baggage system. The successful candidate will monitor the planning and allocation of baggage system resources and manage the flow of baggage within the baggage handling systems.Liaison with airlines and the Baggage Service Provider (BSP) is required to...

  • Baggage Operations Director

    1 week ago

    Sydney, New South Wales, Australia beBeeBaggage Full time $170,000 - $200,000

    Operations Management LeaderThe Operations Management Leader oversees the efficient and safe management of baggage handling activities at a major airport. This critical role ensures seamless coordination between teams to achieve operational targets, maintain exceptional service quality, and uphold safety and regulatory standards.