National Allocations Manager

Warragul, Victoria | Full-time | Lead with Purpose

• Exciting Leadership opportunity for Rostering/Allocations/ Workforce Planning/Healthcare Operations/ Healthcare or Hospitality Recruitment talent.
• Opportunity to make a meaningful, purpose-driven impact on patient. care.
• Competitive salary with opportunities for professional development.

Who are we?

We are Scrubs Nursing Agency, a boutique nursing agency providing specialist nurses, midwives, registered nurses and personal care workers to public and private hospitals along with Aged Care and other health services facilities. With years of expertise, Scrubs is redefining the industry by combining innovative technology and fresh perspectives to set new standards in healthcare staffing and services, focusing on service excellence and high-quality patient care.

Our agency is built on compassion, quality care, and close-knit teamwork in the heart of Gippsland. We're seeking a National Allocations Manager who thrives in a community-focused environment and appreciates the lifestyle that comes with living in Warragul, from easy access to Gippsland's beaches, national parks, and weekend farmers' markets to shorter commutes and a stronger work–life balance.

About the Role

We are seeking a driven, results-orientated
National Allocations Manager
to join our dedicated team in Victoria. This role goes beyond rostering, it's about making sure our nurses feel supported, valued, and empowered to deliver the best possible care.

As a hands-on leader, you'll set the tone for a supportive, collaborative allocations team. You'll balance the demands of a fast-paced environment with empathy, fairness, and clear communication, ensuring your team, our members and clients feel heard, respected, and cared for. You'll be the bridge between our incredible nursing members and the urgent needs of a diverse set of clients, Hospitals, Aged care and Health services. Every shift filled by the allocations team helps ensure patients receive timely, quality care and that's what makes this role so meaningful.

Key Responsibilities

• Lead, mentor and inspire the allocations team to deliver service excellence.
• Lead workforce planning, forecast staffing needs using historical data, upcoming bookings, and seasonal market trends to drive service excellence.
• Oversee daily workforce allocations to meet urgent and planned hospital booking requirements.
• Refine allocation strategies and processes through consistent and constructive feedback loops.
• Build strong, trusting relationships with nurses and healthcare partners through clear, empathetic communication.
• Liaise with internal teams to ensure compliance, safety and timely handling of any escalations.
• Set, monitor KPIs, evaluate allocation performance and resolve staffing challenges with proactive, solution-focused approaches.
• Champion continuous improvement in operations, rostering processes and workforce planning.

About You

• Proven experience in allocations, rostering with fast-paced service-based industries or healthcare operations.
• Exceptional leadership skills with the ability to motivate and guide a team.
• A strategic thinker with excellent analytical skills, understanding of workforce planning, project delivery and client relationship management.
• A warm, approachable communication style with genuine care for staff wellbeing and patient outcomes, along with strong negotiation and conflict-resolution skills.
• Demonstrated ability to manage competing priorities and problem-solve, being resilient and calm under pressure.
• Knowledge of AHPRA standards, healthcare rostering systems and compliance requirements will be highly regarded.

Why Join Us?

• Opportunity to make a meaningful, purpose-driven impact on patient care every day.
• Join a business that's growing and evolving and play a key role in supporting the continuous improvement agenda.
• Competitive salary with opportunities for professional development.

How to Apply?

If you're a strong leader with operational expertise driven by the opportunity to make a meaningful impact on the community, supporting nurses and hospitals in delivering the best patient care, we'd love to hear from you.

Apply now with your CV and a short Cover Letter telling us why you're excited by this role.