Senior Data Analyst

Work options: Hybrid

About Us

We're known for being the country's most popular rewards program, helping Australian's get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we're also the winner of Canstar Blue's 2023 and 2024 Most Satisfied Customer award for Rewards Programs.

But, we're more than the card you carry around in your wallet or the app on your phone Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

Your Role

Are you passionate about turning data into actionable insights? Join our team as a Senior Insights Analyst and play a pivotal role in driving strategic decisions and campaign initiatives for Flybuys and our Partners.

Your expertise in storytelling will be crucial as you translate complex data into compelling narratives that resonate with senior stakeholders.

What You'll Do

• Derive actionable insights and recommendations from complex data to inform business decisions and strategy within Flybuys and for partner organisations
• Consult with internal and external stakeholders to understand business opportunities and design data solutions and campaign strategies to support them
• Present and communicate insights and recommendations using effective storytelling and data visualisation techniques
• Source, validate, combine and analyse data from a range of structured and unstructured sources to uncover deep insights into program performance and member experience.
• Manage ad-hoc requests and develop and maintain automated dashboards to enable timely, data-driven decision making.
• Design, build and maintain data models and processes to support analytics and reporting.
• Manage delivery timelines and communicate regularly with stakeholders to ensure alignment on project expectations and progress.
• Contribute to the Data & Insights chapter by sharing knowledge, coaching junior data practitioners, and collaborating to develop, adopt and extend standards and practices to continue to uplift our data & analytics capability.
• Use of a variety of sources to keep abreast of industry practices.

Your Experience

• Analytics professional with track record of delivering high quality data solutions to support a range of business objectives (5+ years working experience)
• Ability to design and develop impactful presentations and dashboards to clearly communicate findings and insights, ensuring clarity and engagement for stakeholders
• Technical skills including SQL, BI experience (e.g. Power BI), and experience working with large, complex data sets.
• Experience in retail, campaign or digital analytics is a plus
• Naturally collaborative with a strong emphasis on building and leveraging relationships both internally and externally.
• Strong stakeholder engagement, consulting and influencing skills.
• Strong business acumen and ability to design data solutions to solve complex business problems.
• Ability to synthesize and disaggregate complex problems with clear considerations for both short and long term outcomes.
• Strong project management skills with the ability to effectively prioritise and manage multiple initiatives.
• Demonstrated commitment to continuous learning and upskilling.

Your Benefits

We offer our valued team members a stack of exclusive benefits To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise

Be You, With Us. Apply today

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone's voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.

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