Team Members and Supervisors

Kick start your career with a company that loves its people and loves to give back

Positions available at Zambrero Queanbeyan & Zambrero Canberra Outlet Centre.

• Christmas holidays availability is essential

About Zambrero

Zambrero is Mexican with a Mission. We are a quick service restaurant that was founded in 2005 by philanthropist and entrepreneur Dr Sam Prince and have quickly grown to become Australia's largest Mexican franchise.

At Zambrero, we source the best ingredients which are prepared and served in an exciting, fast paced and dynamic environment. Our food not only feeds our customers but through the Plate 4 Plate initiative we donate a plate of food to someone in need for every burrito or bowl purchased.

TEAM MEMBERS

Our team members take pride in preparing and serving fast, fresh and healthy Mexican food with a smile. As a team member, you will be responsible for following Zambrero's high standards of customer service, recipes, procedures and cleaning to ensure that our guests' experience is always the best it can be.

Position Duties

This important role includes the following responsibilities:

· Providing exceptionally friendly customer service

· Following recipes accurately to prepare food for meal periods

· Preparing recipes as needed, including anticipating and adapting to customer volume

· Maintaining consistency with portion control when preparing meals

· Adhering to food handling, safety and sanitisation standards

· Assisting with daily and weekly cleaning of the production areas, dining room and general restaurant

· Follow all safety and security standards

Key Selection Criteria

Suitable candidates with the following skills, experience and qualities are encouraged to apply:

· Passionate about our humanitarian values and ready to make a difference

· Positive, happy and smiling – able to provide exceptional customer service and add to the positive workplace culture

· An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team

· Ability to speak clearly and listen attentively to both customers and colleagues

· Ability to maintain a professional, well-groomed and neat appearance at all times

· Ability to multi – task and adapt to changing customer levels as required

· Knowledge and experience of cash handling policies and procedures

SUPERVISORS

We have an exciting opportunity available for a superstar supervisor who is ready to grow their career.

As Supervisor you will be responsible for efficiently running your shift.

· You will promote teamwork and a great customer experience

· You will ensure food quality and presentation is of a high standard

· You will maintain the cleanliness of the restaurant in both customer facing and back of house areas

Position Duties

This key role includes the following responsibilities:

· Leading team members in efficient day to day shift operations

· Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times

· Listening to customer feedback and consistently working to ensure positive customer experiences

· Monitoring portion control and maintaining stock levels for meal periods

· Assisting with the induction and on-boarding of new team members

· Assisting in the training of new team members

· Assisting with driving a culture of continuous improvement

· Assisting with ordering of stock from various suppliers

· Assisting with managing daily and weekly cleaning of the production areas, dining room and general restaurant

· Assisting with ensuring safety and security standards are recognised and upheld

Key Selection Criteria

Suitable candidates with the following skills, experience and qualities are encouraged to apply:

· Previously worked in a similar environment and enjoyed this experience

· Passionate about our humanitarian values and ready to make a difference

· Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service

· An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team

· Ability to speak clearly and listen attentively to both customers and colleagues

· Ability to maintain a professional, well-groomed and neat appearance at all times

· Ability to multi – task and adapt to changing customer levels as required

· Knowledge and experience of cash handling policies and procedures

· Ability to accurately execute office administration tasks and duties

NEXT STEPS

For further information regarding Zambrero including our vision, team and founder, please refer to our website

All applications will be considered in professional confidence. To register your interest for one of our roles, please submit your application today

Job Type: Casual

Pay: $13.28 – $39.83 per hour

Benefits:

• Employee discount
• Free food

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person