Digital Program Director

Job description:

Digital Program Director

• Initial 3-year fixed term full time opportunity
• Location flexibility - WA, SA, VIC or NSW
• Hybrid supported working environment

The opportunity

Silverchain seeks a Digital Program Director to lead a multi‑year Digital Program to modernise how we work and implement a national operational care platform. The aim is consistent, digitally enabled care at scale across Australia, replacing fragmented legacy processes with a unified, future‑ready foundation.

The Digital Program Director is responsible for leading the end-to-end delivery of Silverchain's enterprise-wide digital transformation program. This role is accountable for strategic program leadership, program governance, stakeholder engagement, vendor management and the implementation, optimisation and adoption of core enterprise technology platforms.

Key responsibilities

The major accountabilities of this position are:

• Plan, design, and execute the Digital Program to support high-quality home care, aligning digital transformation with organisational strategy and maintaining strong governance.
• Oversee implementation of digital applications such as CRM, rostering, electronic care records, and mobile platforms tailored to home care, ensuring integration and interoperability with clinical systems.
• Stakeholder engagement with internal and external parties including management, care teams, IT staff, vendors, and regulators to ensure collaboration and program alignment.
• Build and manage a high-performing, cross-functional team of staff, contractors, and vendors, fostering accountability and continuous improvement.
• Leading organisational efforts to adopt new digital tools with minimal disruption, collaborating on staff training, and promoting a culture of continuous learning.
• Manage a multi-year program budget with financial discipline, aligning resources with goals, identifying cost savings, and ensuring compliance with policies.

About you

• Bachelor's or Master's degree in information technology, Health Informatics, Business Administration, or a related field.
• Minimum of 10 years of experience in leading large, complex digital program implementations, with at least 5 years in the health and/or aged care sectors.
• Proven experience in the deployment and management of digital platforms within home health or aged care services.
• Strong knowledge of Australian health and aged care legislation and relevant data privacy and security regulations.
• Experience working in a not-for-profit healthcare or aged care organisation is highly desirable.

Benefits

• Competitive salary + Super + the ability to salary package up to
  $18,550.
• Comprehensive health and wellbeing resources and support.
• Exclusive fitness and health insurance discounts.
• Option to purchase an extra 2 weeks leave per calendar year.
• Paid parental leave of 12 weeks.
• 17% Leave Loading.
• Subsidised gym membership with participating gym partners.

How to apply

If you feel as though your skills and experience are a good fit to the above criteria, we would love to see your application, please click "Apply" and start your Silverchain journey.

At Silverchain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

About Silverchain Group

For 130 years, Silverchain has been a leading provider of high-quality health and aged care in the homes and across Australia. It is our ambition to create a better home care system for all Australians.

Join our team of more than 5,800 staff, including corporate staff, nurses, doctors, allied health, care experts and a dedicated research and innovation division, operating as Silverchain, RDNS Silverchain and KinCare. We care for more than 140,000 clients across Australia. We'll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.

Please note that unsolicited applications from agencies will not be accepted.