Mobile Health Outreach Service Worker

Division: Client Services – AOD Harm Reduction

Location: 341 Coventry St, South Melbourne + outreach across Port Phillip, Glen Eira, Stonnington, Kingston & Bayside

Classification: SACS Level 4 (Pay Point depending on experience)

Type: After-hours & weekend roster

About The Mobile Health Outreach Service (MHOS)
The Mobile Health Outreach Service (MHOS) is a dynamic and innovative after-hours outreach program that takes harm reduction directly to the community. Operating across inner and south-eastern Melbourne, our dedicated team provides life-saving resources, education, and support to people who inject drugs.

MHOS is about meeting people where they are, breaking down barriers, reducing stigma, and delivering care to individuals who may not otherwise engage with health services.

The Role

As a Mobile Health Outreach Service Worker, You'll Be Part Of a Passionate Team That Delivers Frontline Harm Reduction Support Directly To The Community. Working In Pairs From Our Outreach Vehicle, You'll

• Provide injecting equipment and safer using resources to reduce harm.
• Deliver practical, peer-informed education on overdose prevention, wound care, and safer injecting practices.
• Engage with people who inject drugs, sex workers, young people, people experiencing homelessness, Aboriginal and Torres Strait Islander people, and culturally diverse communities.
• Connect clients with broader health, AOD, and social support services.
• Advocate for harm reduction principles that save lives and promote community health.

This role is hands-on, rewarding, and impactful, every shift makes a tangible difference in people's lives.

About You
You're someone who thrives in dynamic, community-based work and has a genuine commitment to harm reduction and social justice.

We're Looking For Someone With

• A Certificate IV in Alcohol and Other Drugs (or equivalent experience)
• Strong knowledge of harm reduction principles and the AOD sector
• Experience engaging with diverse communities, including people experiencing homelessness and mental health challenges
• Excellent communication skills and the ability to connect with people from all walks of life
• Confidence to work after-hours in outreach settings, paired with resilience and compassion

Why Join Us?

At Better Health Network, We Believe In

• Impact: Be part of a service that directly saves lives and improves community wellbeing.
• Support: Work alongside a skilled and passionate harm reduction team.
• Growth: Access training, development, and professional growth opportunities.
• Purpose: Every shift, you'll be breaking down stigma, building trust, and creating positive change.

What You'll Need

• National Police Check
• Working with Children Check
• Current driver's licence
• First Aid Certificate
• Vaccination (Category A requirements)

BHN Benefits

• Collaborative and inclusive team environment
• Ongoing training and professional development opportunities
• Salary packaging up to $18,550 on everyday living expenses such as mortgage, rent, meals, and holidays
• Near public transport
• Networking opportunities across a growing service network
• Employee Assistance Program – confidential support for you and your partner
• Work within a multidisciplinary, community-based health team
• Regular external supervision and/or debriefing provided

Why Join BHN?

Better Health Network (BHN) is a not-for-profit organisation providing integrated health and wellbeing services to people of all ages in communities across south-eastern Melbourne. We proudly provide a wide range of services to support healthy living, general wellbeing and social connection.

These include specialist medical services, dental and allied health, nursing and counselling services, as well as aged care social supports and NDIS disability services. With the vision, Your health, your choice, your way, we exist to deliver accessible services that meet the needs of our communities and use our influence to create positive change.

Ready to make a difference?

If you're ready to take harm reduction to the streets and be part of a program that makes a real difference, we'd love to hear from you

Lived and Living experience workers encouraged to apply: If you are interested in this role, but only meet some of the requirements, we encourage you to email us to talk about this opportunity. We acknowledge that experience comes in many different forms and we are dedicated to creating opportunities for Lived and Living Experience staff to join the workforce.

Join us at Better Health Network and help shape a healthier, safer, more connected community.

For More Information, Please Contact
Lucien Keene, Program Lead AOD Harm Reduction Services

Pre-employment requirements: All offers of employment are subject to reference checks, a national police check, working with children check, and verification of the right to work in Australia.