Night Auditor

RACV Torquay Resort
Permanent Part-Time Opportunity (15 hour contract)
Benefits - Competitive Salary + Penalty Rates | Exclusive Discounts on RACV Products & Resort 

Join a Purpose-Driven Organisation Creating Impact Through Travel, Hospitality, Home Services, and Sustainable Energy

At RACV, we're committed to making a difference—whether it's through delivering exceptional travel and leisure experiences, providing useful and reliable home services and products, supporting safer journeys for drivers, or advancing a cleaner energy future.

Located at the gateway to Victoria's iconic Great Ocean Road

RACV Torquay Resort offers a unique blend of natural beauty, world-class amenities, and warm hospitality. Nestled on the Surf Coast, our resort provides the perfect backdrop for a meaningful career in the tourism and hospitality industry, where opportunities for personal and professional growth are abundant.

We're inviting you to become part of our passionate and supportive team, united by a common purpose: to help people enjoy life to the fullest, on holiday, at home, or while making memories with loved ones.

About the Opportunity

An exciting part-time opportunity exists for a Night Auditor to join our team at RACV Torquay Resort.

The Night Auditor plays a critical role in ensuring the smooth and secure operation of the property during overnight hours. This position is responsible for managing guest arrivals and departures, responding to enquiries and incidents, and maintaining a safe and welcoming environment for members, guests, and visitors.

In addition to front office responsibilities, the Night Auditor oversees end-of-day reporting, accounting procedures, and administrative tasks that support operational continuity and compliance.

This role has a fixed rotation with set days off with RDO's from Tuesday to Thursday.

• Friday & Saturday 7pm to 3am (limited flexibility)
• Sunday & Monday 11pm to 7am 

Key Responsibilities

• Oversee overnight operations, ensuring safety, security, and service standards.
• Manage guest check-ins, check-outs, reservations, and enquiries.
• Respond to incidents and emergencies with professionalism and care.
• Complete end-of-day reporting and accounting procedures.
• Conduct property checks and secure facilities per policy.
• Support and guide Front Office staff during overnight shifts.
• Resolve member feedback and maintain clear communication across departments.

We are Offering 

• Salary + penalties for evenings, weekends & public holidays 
• Free parking on-site  
• Uniforms provided and laundered on site 
• Enjoy generous staff discounts within the resort 
• Long term career opportunities 
• Monthly employee reward and recognition program 
• Employee discounts on RACV products & services, including our portfolio of 9 resorts 

What We're Looking For

• First Aid Level 2, Defibrillation and Anaphylaxis certification.
• Current driver's license.
• Experience in face-to-face customer service, ideally in hospitality.
• Proven ability to manage emergency situations.
• First Aid & Chief Fire Warden training will be required.

Due to the 7day/week nature of the operation, flexibility is required to assist with occasional unscheduled or on call duties and will require a presence on weekends.

The RACV difference 

At RACV, we support your ambition. Discover a career where you're supported, valued, and empowered to grow - every step of the way. 

Application Process 

You can learn more about the RACV at  

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. 

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis – Front Office Receptionist and whether any reasonable adjustments may be required.

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