Trainer & Assessor - Retail

Vocational Training Services (VTS) is a WA-based education and training provider proudly delivering training and assessment for over 15 years throughout Metro and Regional Western Australia. We require an experienced Trainer and Assessor who demonstrates the qualifications and vocational experience needed to deliver work-based and classroom programs focused on Retail.

About us:

VTS is a training provider who are driven by a desire to make a difference. We specialise in delivering training and assessment services that support our learners. We aim to give our students and clients a memorable service that meets all expectations while still providing quality outcomes.

About the role:

We are looking for a dynamic and motivated Trainer and Assessor who possesses exceptional engagement skills and embodies the passion for helping others. As a key member of our team, you will be responsible for training and assessing students in various areas throughout the Metro area, while ensuring they acquire the necessary skills and knowledge to excel in their lives and future employment opportunities. This role requires someone who is passionate about helping others succeed and possesses strong persuasive and leadership qualities.

The purpose of this role is to help our business run at a maximum efficiency and manage growth opportunities, while continuing to deliver the exceptional standards we are well known for.

It will see you, day to day:

• Deliver engaging group-based training which results in increased skills,
• Foster a positive and inclusive learning environment that encourages active participation and knowledge retention through flexible facilitation
• Approach training by demonstrating genuine care and empathy toward students, fostering a supportive, friendly and encouraging atmosphere.
• Conduct fair and comprehensive assessments to evaluate student competencies and identify areas for improvement.
• Provide constructive feedback on strengths and areas needing development, guiding students toward achieving their potential.
• Maintain accurate records of student assessments and performance outcomes.
• Utilise persuasive techniques to engage, retain and inspire students to reach their full potential.
• Working autonomously with focus on the work to be done while adjusting the plan as needed to achieve the targeted outcome.

About you:

You probably describe yourself as an outgoing, people oriented and conscientious individual, with a strong commitment to making a difference in people's lives. You thrive in a workplace that provides you a position which allows you to work and collaborate within a positive culture of teamwork, have clear expectations and the ability to work autonomously.

You find it highly satisfying to see things in order and organised, while still having a range of variety and change.

Your approach to work:

• Organised and disciplined
• Pays close attention to detail and focused on high-quality results
• Leading conversations to explore new ideas and opportunities
• Measured pace, but able to work at a faster pace without compromising on quality
• Strives for continual improvement and growth

What you bring to the role:

• A genuine interest in job satisfaction through client satisfaction
• A strong work ethic to do the job to the highest standard every time
• Exceptional communication skills and assertiveness
• The ability to work autonomously, demonstrating self-motivation and initiative, while consistently upholding high standards and displaying effective problem-solving skills.
• Ability to plan thoroughly and work to the plan efficiently.
• High level of attention to detail and strong follow through.

What we can provide:

• A competitive remuneration package based on the experience and skills of the individual.
• Flexible working arrangements.
• A highly rewarding role that sees you help shape the futures of others.
• This role is advertised as Fulltime however for the right candidate other considerations can be looked at.

What you must have to apply for this role:

• Relevant training qualifications in Retail at a Certificate III level or higher
• TAE40122 Certificate IV in Training and Assessment
• Business and Hospitality Qualifications highly regarded
• The ability to work throughout the metro region with occasional travel to regional areas when required.
• Ability to work autonomously with minimal direct supervision
• Proven experience in working with people from a broad range of backgrounds including young people and first nations people
• Ability to engage, energise and build rapport with students
• Professional development opportunities through our sister RTOs.
• A current Australian driver's licence
• Working with Children's Check or ability to obtain
• National Police Clearance

Sound like your dream job?

If your answer is yes, we want to hear from you, as we intend to fill this role ASAP To apply, please submit your tailored cover letter and resume addressed to the General Manager via the "Apply Now" button below outlining why this is the job for you and how you meet the criteria.