APS4 Planner

The APS4 Planner will have a considerable level of contact with internal and external stakeholders and will
be required to communicate with and provide advice on a range of service delivery matters to resolve
moderately complex enquiries

Duties Include:
- Gathering information from participants and planning partners over the phone or in person, to enable high-quality planning and evidence-based decision-making.
- Using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to complement informal, community and mainstream supports.
- Working closely with participants and their representatives to identify current and future supports, and informal, mainstream and community support options to achieve plan outcomes.
- Liaising with key stakeholders including Partners in the Community to deliver services to participants.
- Resolving issues and complaints in relation to participant plans.
- Completing administrative and data entry tasks relating to participants.
- Contributing to the achievement of key performance indicators, including planning targets.

We are looking for candidates with the following experience:
- Current/previous disability sector experience with a service provider or partner in the community.
- Candidates that have an understanding of the impacts a disability has on an individual and the challenges they face.
- Have a caring, empathetic and supportive nature.
- Previous decision-making experience, particularly in Federal Government is highly regarded.

- Brisbane CBD, Hybrid Working After Training
- Initial 12 Month Contract
- $43.82 per hour + super
- Must be an Australian Citizen
- Early May 2025 start date
- These are FULL TIME positions only

Please apply now if you have the above skills and experience. Due to high volumes of applications, only suitable candidates will be contacted.

As these positions are with a Federal Government department, only Australian Citizens can be considered. Those waiting for Australian Citizenship or have NZ Citizenship only are not eligible.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.