Customer Service Coordinator

2 days ago

Bundoora, Victoria, Australia UniLodge Living Group Full time $45,000 - $65,000 per year
  • Located at La Trobe University Bundoora Campus
  • Genuine career opportunities for those with ambitions to grow
  • Work within a supportive team, and grow your career at UniLodge

What role will you play

We're seeking a passionate customer focused professional to join our Bundoora team as a Customer Service Coordinator (CSC), on a casual basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you're okay to be on your feet, then please read on...

At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents. We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents. You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you. This may be the first step to a new and exciting career path. Some of the responsibilities will include, but not be limited to:

  • Assist all prospective residents/residents and their guests in the most efficient and professional manner, exceeding expectations and delivering a high standard of customer service,
  • Support a range of enquiries related to student residency, studies, general needs, and overall wellbeing,
  • Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and
  • Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.).

What we're looking for

  • A background in reception or hospitality will provide you with a good grounding for this role
  • A passion for delivering exceptional guest experiences
  • Resilience and ability to work under high pressure, and a fast-paced environment
  • Excellent communication skills, both written and verbal
  • High levels of computer literacy with ability to learn new systems
  • Someone who exercises a "we care" attitude.
  • Unrestricted work rights in Australia
  • National Police Check (completed within last 3 months), at your own cost
  • Working with Children's Check (VIC)

What we can offer you:

We can offer more than just a job—we support your growth and wellbeing. Enjoy company-covered operational licensing costs, and clear pathways for career progression. We provide ongoing development through training and courses, and prioritise your wellbeing with support for mental, emotional, financial, and physical health—including access to our EAP.

Join a diverse, inclusive, and engaging team environment with recognition programs, annual awards, and fun community initiatives. Plus, benefit from generous leave options, company-funded flu vaccinations, referral bonuses of up to $1,000 AU, and exclusive staff rates at Essence Hotels and Apartments.'

Are you ready to embark on a rewarding career?

If you think this role is the right fit for you, we would love to hear from you. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

  • Maintenance Services Coordinator

    4 days ago

    Bundoora, Victoria, Australia eaab8c98-80ef-4d85-bb8a-d07e714a7154 Full time $45,000 - $60,000 per year

    At Baxter Facility Maintenance Services, we're the central hub for home and business owners across Melbourne who'd rather leave the organising of good, reliable tradespeople to someone else. With 25 years' experience in building services and maintenance, we understand the industry, speak the tradespeople's language and deliver for our clients. As our...

  • Direct Care Coordinator

    11 hours ago

    Bundoora, Victoria, Australia Baptcare Full time $80,000 - $120,000 per year

    Direct Care CoordinatorPermanent full-time roleHybrid work environmentRostering Role coordinating shifts for our front-line staffAbout usWe are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across...

  • Mining Coordinator: Longwall

    1 week ago

    Bundoora, Victoria, Australia Anglo American Full time $120,000 - $180,000 per year

    Company DescriptionCoordinate the longwall production team to mine coal safely and efficientlyAnglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen...

  • Mining Coordinator: Longwall

    1 week ago

    Bundoora, Victoria, Australia De Beers Full time $120,000 - $180,000 per year

    Company Description-Coordinate the longwall production team to mine coal safely and efficientlyAnglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen...

  • Mining Coordinator: Longwall Installs

    1 week ago

    Bundoora, Victoria, Australia De Beers Full time $80,000 - $120,000 per year

    Company Description-Coordinate the longwall installs team maintain longwall continuity Anglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen Basin,...

  • Mining Coordinator: Longwall Installs

    1 week ago

    Bundoora, Victoria, Australia Anglo American Full time $80,000 - $120,000 per year

    Company DescriptionCoordinate the longwall installs teammaintain longwall continuity**Anglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen Basin,...

  • Learning Support Coordinator- Subject Support Program

    6 days ago

    Bundoora, Victoria, Australia La Trobe University Full time $103,171 - $150,000 per year

    Full timeFixed term until 31/12/28Campus IndependentSalary HEO7 starting at $103,171 plus 17% superannuationAbout the positionThe Learning Support Coordinator- Subject Support Program (SSP) is a strategic operational role within Library Learning Services, responsible for delivering La Trobe University's comprehensive undergraduate academic support program....

  • Senior Coordinator Human Research Ethics

    4 days ago

    Bundoora, Victoria, Australia La Trobe University Full time $90,000 - $120,000 per year

    Full time, Continuing OpportunityBased at La Trobe University's Melbourne (Bundoora) campusHigher Education Officer (HEO) 8Work with inspiring people who are driven to make a differenceAbout the positionYou will be responsible for the management and effective delivery of human research ethics services and support across La Trobe University. This includes...

  • Electrical Coordinator: Longwall

    1 week ago

    Bundoora, Victoria, Australia De Beers Full time $120,000 - $180,000 per year

    Company Description-Anglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen Basin, and have additional joint venture interests in steelmaking coal and...

  • Administrators Wanted

    1 week ago

    Bundoora, Victoria, Australia Inter Staffing Services Pty Ltd Full time $60,000 - $80,000 per year

    Are you looking for your next opportunity where you can take ownership?Work for a reputable Australian owned companiesTemporary opportunities commencing immediatelyVery attractive hourly rates on offer depending on experienceWork in a great team oriented environmentWeekday work, Monday to Friday 8: no weekend workNorth Eastern Suburbs locationCar parking...