Data Governance Analyst

About the role

We are on lookout for highly skilled Data Governance Analyst (Data Quality) to support the implementation and administration of the data governance framework across the bank by creating practical controls that reduce data risk, reporting on the success of data governance programs.

This role is offered as 12 months fixed term contract with possible extension or permanency.

Key Responsibilities:

Reporting to Leader, Data Governance, the Data Governance Analyst (Data Quality) supports the implementation and administration of the data governance framework across HPC by creating practical controls that reduce data risk, reporting on the success of data governance programs.

• Assist in supporting the development of the data governance program of work by:
• Assisting to develop and document new and existing data management standards, processes, and controls
• Assist in proactively engaging with business stakeholders to promote data governance
• Assist in proactively engaging with business stakeholders to promote data governance quality
• Data Quality issues root cause analysis and impact assessment
• Review and audit data to ensure accuracy and compliance with internal and external regulations
• Assist in data management, governance and data quality of master data requirements with data owners/stewards.
• Provide support of data management/governance initiatives, such as data cataloguing, data profiling, data quality assessment.
• Develop and implement data quality standards and processes.

• Engage with and support data owners, data custodians, data stewards and data users by:

• Promoting and explaining data quality issue management processes and best practices for metadata governance policies and procedures
• Actively identifying and escalating data-related issues and risks
• Document feedback and contribute practical and strategic solutions
• Support Data Stewards users in the creation and curation of data glossaries, data quality dashboards.
• Support to identify data-related issues and working with cross-functional teams to resolve them
• Collaborate with business stakeholders to develop metrics and dashboards for data quality.
• Report on data quality issues and present data quality metrics periodically.
• o Assisting Data Stewards with data quality management processes.
• Train and educate employees on data management and governance procedures
• Monitor and update data dictionaries and metadata to ensure data consistency
• Ensure the smooth running of the data governance framework by:
• Assist in providing the organisation with an understanding of critical data, where it is and the quality of the data, through the business glossary, data cataloguing and data quality assessments.
• Assisting to report on the progress of the initial rollout, including uptake, compliance, and effectiveness
• Assist in performing compliance checks
• Maintaining or administering data governance processes and/or procedures o Contributing to tactical decision making

• Proactively identify risks and recommend actions to avoid, mitigate or accept risks.

• Promote a sound risk culture by routinely analysing, avoiding, mitigating, or accepting risks.

• Meet your duty of care, ensuring that you take reasonable care for your and others' health and safety; that all hazards, incidents, or injuries are reported immediately and that you actively contribute to Heritage and People's Choice being able to maintain a physically and psychologically safe workplace for all.

About you

You are a passionate advocate for data governance and will assist the team to execute the data governance strategy building key stakeholder relationships and support the implementation of key initiatives.

Knowledge and Experience

• The ability to interrogate databases to understand the quality and meaning of the data (SQL or other tools).
• High level understanding of data management concepts
• Experience in Data Management and Data Quality tools.
• Some understanding of regulatory requirements related to data privacy, including but not limited to CPG235 and Australian Privacy Principals.
• Strong written and verbal communication skills
• An understanding of financial services operating environment and products (desirable)

Who are we?

It's an exciting time to join our organisation On 1 March 2023, two of Australia's most successful member-owned banking organisations merged to form People First Bank – powered by Heritage and People's Choice.  We are Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.

We exist to create a better future for our members and the communities in which they live.

We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.

When you come to work with us, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.

Benefits of working for us

We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:

Extensive range of financial and lifestyle benefits, including (but not limited to):

• Paid parental leave and special leave provisions
• Flexibility and hybrid working arrangements
• Employee banking benefits and discounted insurances
• Career development opportunities, and ongoing training, coaching and support
• A dedicated Employee Assistance Program for you and your family to access in times of need

If you are ready to join a supportive team who are passionate about the work they do and the results they achieve, then apply now.

If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 30th September 2025.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.