Director of Sales and Marketing

Located in the heart of Brisbane's cultural and entertainment precinct, Novotel Brisbane South Bank offers a premium 4.5-star experience just steps from the Brisbane Convention & Exhibition Centre, South Bank Parklands, and the Queensland Performing Arts Centre. With 238 contemporary rooms and suites, a 20m pool, gym, yoga terrace, the hotel blends comfort with elevated service and design; being the ideal choice for both business and leisure travellers.

Recognised with the TripAdvisor Travellers' Choice Award and consistently ranked among Brisbane's top hotels, Novotel Brisbane South Bank is celebrated for its modern design, family-friendly amenities, and commitment to excellence. As part of the global Accor network, the hotel benefits from world-class systems, support, and career development opportunities.

We are seeking a commercially driven and strategic Director of Sales & Marketing to lead our commercial function and position the hotel as a market leader in Brisbane's competitive hospitality landscape. Reporting directly to the General Manager, this role is responsible for developing and executing the hotel's Sales & Marketing strategies, with a focus on driving performance across corporate, MICE, leisure, and digital channels.

You will lead a small Sales & Marketing team, including other senior leaders, and work closely with Accor's regional support teams to leverage global tools and campaigns. The role requires a strong understanding of market segmentation, channel mix optimisation, and performance metrics.

Key Responsibilities:

• Analyse market trends and competitor activity to inform tactical and strategic decisions.
• Monitor and optimise performance metrics including RevPAR, ADR, occupancy, and channel mix.
• Develop and execute the hotel's commercial strategy across all market segments.
• Oversee digital marketing, brand positioning, and public relations initiatives.
• Represent the hotel at trade shows, industry events, and client functions.
• Lead and mentor a high-performing Sales & Marketing team.

We are looking for a results-oriented leader with a passion for hospitality and a proven track record in driving commercial success.

Essential Requirements:

• Minimum 5 years' experience in a senior sales and marketing leadership role within hospitality.
• Demonstrated success in revenue growth and market share expansion.
• Strong leadership and team development capabilities.
• Expertise in digital marketing, CRM, and revenue management systems.
• Excellent communication, negotiation, and stakeholder engagement skills.

Desirable Attributes:

• Experience with Accor systems such as Opera, TARS, and AccorLive Limitless.
• Tertiary qualifications in Business, Marketing, or Hospitality.
• Background in branded hotel environments or international hotel groups.

Why Join Us?

At Novotel Brisbane South Bank, you'll be part of a hotel that redefines premium hospitality within the Novotel brand. We believe in celebrating success and empowering our people. Our team culture is built on collaboration, innovation, and a shared commitment to excellence.

Global Career Pathways
As part of Accor, one of the world's largest hospitality groups, you'll gain access to:

• Global mobility across 5,000 hotels in 110 countries.
• Industry-leading training and development programs.
• Opportunities to grow into regional or corporate roles within Accor.

Exclusive Benefits

• Accor Heartist benefits including global hotel discounts.
• Access to wellbeing and lifestyle programs.
• Recognition and reward programs tailored to performance.

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Ready to lead the commercial success of one of Brisbane's most iconic hotels?
Apply now and take the next step in your leadership journey with Novotel and Accor.