Business Development Manager

The Company:

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary:

We are seeking a dynamic, customer-centric sales professional to drive revenue growth within our tourism segment. This role focuses on identifying, educating, and engaging prospective and current clients—including destination marketing/management organisations (regional tourism organisations, convention bureaus, government tourism departments, etc.) chambers of commerce and other travel/tourism-related organisations —using consultative and insight-driven selling techniques. The ideal candidate will have experience in the tourism/destination marketing industry, a strong technology sales background, exceptional communication skills, and a relentless drive to exceed sales targets in a fast-paced, innovative environment. #Australia/NZ

What Your Impact Will Look Like:

• Prospecting & Pipeline Management:

• Drive sales generation and foster market expansion within a designated territory.

• Collaborate closely with the Marketing Team / Business Development Reps to ensure a robust lead pipeline and effective lead nurturing in addition to new logo sales,

• Sales Presentations & Demonstrations:

• Set up and deliver engaging sales presentations and customised software demonstrations tailored to the unique needs of destination marketing and travel organisations.

• Respond to Requests for Tenders/Proposals and craft compelling value propositions that articulate how Granicus will help achieve the desired outcomes and business impact.

• Sales Planning & Execution:

• Develop and execute strategic sales plans aimed at surpassing quarterly and annual revenue targets, leveraging market insights to refine strategies.

• Lead collaborative efforts, coordinating with internal teams (sales support, marketing, and solution consultants) to deliver comprehensive proposals.

• Sales Operations & Reporting:

• Maintain meticulous documentation in our CRM system, tracking all prospect and customer interactions, revenue forecasts, and sales activities.

• Prepare and deliver periodic business reviews, highlighting performance insights and market trends.

• Relationship Building & Client Engagement

• Cultivate a network of key industry stakeholders in the tourism and travel sectors.

• Engage prospects through consultative, insight-based selling techniques that address complex business challenges, improve workflows, and optimise overall outcomes.
• Build trust and credibility with clients at every level—from one-on-one engagements to group presentations.

You Will Love This Job If You Have:

• Independently manage a significant territory and be prepared to travel frequently for client meetings, conferences, and industry events.
• Identify and capitalise on opportunities for collaborative selling and strategic partnerships that enhance market reach and customer success.

About Us:

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  
  population

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits: At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.

Here's what you can expect as a Australia-based team member:

Flexibility & Balance

• Paid Time Off– Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Salary Continuation Insurance
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Fitness Reimbursement & Cycle Program – Stay active, your way.

Family

• Paid Parental Leave - For both birthing and non-birthing parents.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.