Coding Operations Manager

About The Role
Grampians Health is seeking a skilled and motivated
Coding Operations Manager
to lead the day-to-day operations of our Clinical Coding team across all campuses. This role ensures the timely and accurate completion of ICD-10-AM coding of inpatient episodes, supporting both internal and external deadlines and optimising NWAU outcomes. Alongside managing resources and staff, the role includes coding responsibilities and may contribute to coding audits and education.

Key Responsibilities

• Oversee the daily operational management of the coding team to maximise throughput.
• Allocate outstanding episodes for coding and monitor daily performance against targets.
• Ensure coding deadlines are achieved, with all episodes coded within 28 days post end-of-month.
• Set KPIs for the Clinical Coding team, in consultation with the Manager Clinical Coding & CDI.
• Contribute to reducing coding error rates through structured audit feedback and education.
• Build skills in coding audit and education delivery.
• Conduct performance reviews and manage professional development opportunities.

Skills & Experience

• Qualified Health Information Manager or Clinical Coder.
• Minimum 4 years' experience as a clinical coder with advanced skills in complex casemix.
• Demonstrated leadership experience or clear leadership potential.
• Proven experience in NWAU optimisation and coding audits.
• Strong skills in data management, analysis, and reporting.

This is an exciting opportunity to join a supportive and forward-thinking team. Our Clinical Coding unit includes both Health Information Managers and Clinical Coders, working in an environment where coding, activity-based funding, and clinical documentation improvement are strongly supported by the Grampians Health Executive and Clinical Directors. With a fully digital medical record in place, we are well positioned to develop innovative coding practices and support flexible work arrangements.

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or if you wish to discuss the role prior to applying, contact Kylie Holcombe on

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Job applications close: 12 October 2025
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ballarat Region
Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.