Sales & Booking Administrator

4 hours ago

Gosnells, Australia Descom Consltant Full time $45,000 - $60,000 per year

Job Title: Sales & Booking Administrator

Location: Gosnells, Perth, Western Australia

Company: Descom Consultant

Employment Type: Full-Time (On-site)

Start Date: Immediate

Salary: Negotiable based on experience

About Us

Descom Consultant is a leading provider of building and pest inspection services in Perth. We support homebuyers, builders, and property owners with detailed reports, expert guidance, and professional service. We also provide renovation and construction services, backed by a highly skilled team. As our business continues to grow, we're seeking a reliable and efficient Sales & Booking Administrator to join our Gosnells office.

Role Summary

This is an in-office role ideal for someone with strong organisational skills and a sales-oriented mindset. You'll be the first point of contact for new inquiries, responsible for turning leads into booked appointments, and ensuring clear, professional communication between clients and our inspection team.

Key Responsibilities

  • Manage incoming leads from phone, website, email, and advertising platforms
  • Follow up on inquiries and convert them into confirmed bookings
  • Communicate clearly with clients regarding inspection details, pricing, and availability
  • Schedule building inspections and allocate them to inspectors using our CRM (Zoho)
  • Send booking confirmations, invoices, and reminders via email/SMS
  • Track lead sources, follow-up status, and update CRM records accurately
  • Liaise with internal staff to ensure smooth daily operations
  • Prepare simple sales performance reports and suggest improvements to lead handling

Requirements

  • Australian Permanent Resident or Citizen (Required for employment)
  • Own car and driver's licence (Must be able to commute to the Gosnells office daily)
  • Previous experience in sales admin, real estate admin, customer service, or construction bookings
  • Familiarity with CRM systems – experience with Zoho CRM is highly regarded
  • Excellent communication skills – both written and verbal
  • Strong organisational and multitasking ability
  • Professional presentation and client-focused attitude
  • Qualification in Business Administration, Sales Support, Real Estate, or related field preferred

What We Offer

  • Competitive salary (negotiable based on experience)
  • Secure, long-term role in a growing local business
  • On-the-job training and ongoing support
  • Friendly, supportive team environment
  • Opportunity to grow into a senior admin or client management role

Send CV :

NOTE:

NO STUDENTS VISA HOLDERS

Job Types: Full-time, Part-time

Pay: $25.00 – $30.00 per hour

Expected hours: 25 – 35 per week

Work Authorisation:

  • Australia (Required)

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