UX Writer and Content Designer, Payments Platform

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or a related content strategy project.
• Experience with UX-focused product writing and shaping content for multi-disciplinary projects.
• Include a portfolio, website, or any other related link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• Experience in creating information architecture patterns in the privacy or financial environment.
• Experience with identity verification or collecting information for government compliance from people or organizations.
• Experience in designing and shipping digital products including enterprise or consumer users.
• Knowledge of writing rules and mechanics, and how to write for regulated industries.
• Excellent conversational and presentation skills, including developing presentations.
• Excellent thinking skills with the ability to provide solutions.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.
Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Responsibilities

• Understand and advocate for User Experience (UX) functions essential to the product lifecycle.
• Drive the development of UX writing and content design solutions to user, product and business problems.
• Build alignment by collaborating with product managers, team members, and cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goals or missions.
• Lead the establishment and improvement of UX writing and content design processes, systems, frameworks or patterns across multiple teams or products.
• Influence the development of priorities across projects to balance efforts in alignment with project goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.