Partner Success Associate

1 day ago

Melbourne, Victoria, Australia ACS (Australian Computer Society) Full time $80,000 - $120,000 per year

About ACS
ACS (Australian Computer Society) is the leading professional association with over 40,000 members representing Australia's technology community, across industry, government and education. Established more than 50 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia's technology sector. Our mission is to power Australia's technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.

The Role
We're looking for a
Partner Success Associate (VIC)
who thrives on building relationships, solving problems, and making every partner feel valued. In this role, you'll be the go-to for our organisation accounts, driving renewals, strengthening partnerships, and finding new opportunities to grow revenue and engagement.

This isn't just about partner success; it's about creating a seamless and enjoyable experience for our partners. You'll collaborate with stakeholders across the business, from marketing and events to workforce development and finance, ensuring our partners see real value in every interaction with ACS.

This role is fixed term for 12 months with the opportunity to become permanent in the future.

What You'll Be Doing

  • Onboard, grow, retain, and maximise the value of new and existing organisation and partner accounts.
  • Execute the client renewal process, including contracts, conversations, and touchpoints.
  • Deliver insights, reporting, and a customer-first approach that keeps partnerships strong.
  • Collaborate with internal teams to deliver events, programs, and initiatives that showcase value.
  • Spot opportunities to streamline processes, improve the partner experience, and drive outcomes.

About You
We're after someone who is as outgoing and approachable as they are organised. You'll bring a "nothing is too much trouble" attitude, able to balance big-picture strategy with rolling up your sleeves to get things done.

You'll Also Have

  • Experience in B2B account management, partnerships, or client success.
  • A proven track record in renewals, retention, and growing accounts.
  • Strong stakeholder engagement skills.
  • Ability to connect and influence across all levels of a business.
  • Excellent written, verbal, and interpersonal communication skills.
  • A positive, energetic style that ensures our partners will enjoy working with you

Why Join ACS?

  • Hybrid work environment - 2 to 3 days in the office
  • Extra leave benefits – 3 gifted days per year, a recharge day, and 2 floating holidays
  • Professional development – Access to SkillsSoft, annual training allowance, and ACS membership
  • Inclusive culture – Be part of a collaborative, diverse, and supportive team
  • Financial benefits – NFP salary packaging and Employee Assistance Program
  • Make an impact – Play a key role in shaping the future of Australia's digital economy

How To Apply
Click 'Apply Now' and submit your resume.

  • Customer Success Associate

    3 days ago

    Melbourne, Victoria, Australia SYMMETRY HUMAN RESOURCES GROUP PTY LTD Full time

    Customer Success Associate $65,000 + Super + $15,000 Annual BonusSydney CBD | Full-Time | Entry-Level Role with Career Growth Looking for a role where you can launch your career, build real skills, and be part of something exciting?We're a fast-growing data software company transforming the way the real estate industry connects and operates. Our platform,...

  • Partner Success Specialist

    3 days ago

    Melbourne, Victoria, Australia Figured Ltd Full time $90,000 - $120,000 per year

    Ready to help shape the future of Australian agriculture?Figured is transforming how agricultural advisors and farmers work together through our leading farm management platform. We're helping over 35,000 customers run more profitable, sustainable farming operations for now and their future generations - and we're looking for a passionate Partner Success...

  • Partner Success Manager

    1 day ago

    Melbourne, Victoria, Australia Ocado Group Full time

    Partner Success Manager - ColesOcado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"),...

  • Site / Construction Engineer

    3 days ago

    Melbourne, Victoria, Australia PARTNER Full time

    We're seeking a skilled professional to join a growing team delivering civil and geotechnical projects across regional Australia.This is a fly-in fly-out (FIFO) position offering long-term continuity, technical variety, and the opportunity to work on complex infrastructure projects including tailings storage facilities and earthworks construction.About the...

  • Senior Partner Success Manager

    24 hours ago

    Melbourne, Victoria, Australia Xero Full time $90,000 - $120,000 per year

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

  • Associate Operating Partner

    1 week ago

    Melbourne, Victoria, Australia 325 Consulting Full time $120,000 - $180,000 per year

    This Private Equity firm is a prominent global player with a significant amount of capital under management.The newly-created Associate role will be within the Operations Group side of the firm, supporting value-creation opportunities across the portfolio of assets.Working for a tenured senior leader, this hands-on role will analyse and monitor key...

  • Associate Partner

    3 days ago

    North Melbourne, Victoria, Australia Healthy Nutrition Club Full time $50,000 - $150,000 per year

    Healthy Nutrition Club is currently running a few International Project and setting up New divisions in a few new locations around the world to help people to improve their Health, Nutrition habits and Fitness levels.Role DescriptionThis is a hybrid role for an Associate position, with some work-from-home flexibility. The Associate will be responsible for...

  • Senior Associate

    1 day ago

    Melbourne, Victoria, Australia Clayton Utz Full time $104,000 - $130,878 per year

    We are seeking a remarkable Senior Associate to join our high performing Commercial Litigation practice in MelbourneThis role provides the successful candidate with the opportunity to:Join an Australian tier-one practiceCollaborate and contribute to a high performing and impactful teamOpportunity to work on significant, complex litigation mattersThe roleOur...

  • Associate/Senior Associate

    5 days ago

    Melbourne, Victoria, Australia TAG Legal Search Full time $180,000 - $250,000 per year

    This is an excellent opportunity to work on high-profile commercial disputes in a top international law firm in Melbourne.Direct client exposure and involvement in strategic, cross-border disputes.Global opportunities & career growth with a leading international law firm.Lead complex disputes and restructuring matters with high-profile clients.We are working...

  • Partner

    7 days ago

    Melbourne, Victoria, Australia PCL Lawyers Full time $200,000 - $400,000 per year

    Our Firm and CulturePCL Lawyers are a national law firm with a diverse range of practice areas, encompassing; Business, Building & Construction, Commercial, Litigation, Property, and Family Law. The seasoned team of legal experts at PCL boasts extensive experience in advising both business owners and individuals. PCL are committed to delivering commercially...