Partner Success Associate

24 hours ago

Melbourne, Victoria, Australia ACS (Australian Computer Society) Full time $80,000 - $120,000 per year

About ACS
ACS (Australian Computer Society) is the leading professional association with over 40,000 members representing Australia's technology community, across industry, government and education. Established more than 50 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia's technology sector. Our mission is to power Australia's technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.

The Role
We're looking for a
Partner Success Associate (VIC)
who thrives on building relationships, solving problems, and making every partner feel valued. In this role, you'll be the go-to for our organisation accounts, driving renewals, strengthening partnerships, and finding new opportunities to grow revenue and engagement.

This isn't just about partner success; it's about creating a seamless and enjoyable experience for our partners. You'll collaborate with stakeholders across the business, from marketing and events to workforce development and finance, ensuring our partners see real value in every interaction with ACS.

This role is fixed term for 12 months with the opportunity to become permanent in the future.

What You'll Be Doing

  • Onboard, grow, retain, and maximise the value of new and existing organisation and partner accounts.
  • Execute the client renewal process, including contracts, conversations, and touchpoints.
  • Deliver insights, reporting, and a customer-first approach that keeps partnerships strong.
  • Collaborate with internal teams to deliver events, programs, and initiatives that showcase value.
  • Spot opportunities to streamline processes, improve the partner experience, and drive outcomes.

About You
We're after someone who is as outgoing and approachable as they are organised. You'll bring a "nothing is too much trouble" attitude, able to balance big-picture strategy with rolling up your sleeves to get things done.

You'll Also Have

  • Experience in B2B account management, partnerships, or client success.
  • A proven track record in renewals, retention, and growing accounts.
  • Strong stakeholder engagement skills.
  • Ability to connect and influence across all levels of a business.
  • Excellent written, verbal, and interpersonal communication skills.
  • A positive, energetic style that ensures our partners will enjoy working with you

Why Join ACS?

  • Hybrid work environment - 2 to 3 days in the office
  • Extra leave benefits – 3 gifted days per year, a recharge day, and 2 floating holidays
  • Professional development – Access to SkillsSoft, annual training allowance, and ACS membership
  • Inclusive culture – Be part of a collaborative, diverse, and supportive team
  • Financial benefits – NFP salary packaging and Employee Assistance Program
  • Make an impact – Play a key role in shaping the future of Australia's digital economy

How To Apply
Click 'Apply Now' and submit your resume.

  • Partner Success Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Figured Ltd Full time

    Ready to help shape the future of Australian agriculture?Figured is transforming how agricultural advisors and farmers work together through our leading farm management platform. We're helping over 35,000 customers run more profitable, sustainable farming operations for now and their future generations - and we're looking for a passionate Partner Success...

  • Partner Success Specialist

    1 week ago

    Melbourne, Victoria, Australia Figured Ltd Full time $85,000 - $95,000 per year

    Ready to help shape the future of Australian agriculture?Figured is transforming how agricultural advisors and farmers work together through our leading farm management platform. We're helping over 35,000 customers run more profitable, sustainable farming operations for now and their future generations - and we're looking for a passionate Partner Success...

  • Partner Success Specialist

    5 days ago

    Melbourne, Victoria, Australia Figured Ltd Full time $90,000 - $120,000 per year

    Ready to help shape the future of Australian agriculture?Figured is transforming how agricultural advisors and farmers work together through our leading farm management platform. We're helping over 35,000 customers run more profitable, sustainable farming operations for now and their future generations - and we're looking for a passionate Partner Success...

  • Customer Success Associate

    4 weeks ago

    Melbourne, Victoria, Australia Whispli Full time

    Whispli is the most innovative whistleblowing platform on the market. Since our creation in 2015, Whispli has grown exponentially and now makes it possible for over 2 million employees, in over 100 countries, to anonymously and securely communicate with their organization. We help our hundreds of clients (Veolia, Deliveroo, Prada, Decathlon, Allianz, etc.)...

  • Partner Success Manager

    3 days ago

    Melbourne, Victoria, Australia UNIMARKET Full time $90,000 - $120,000 per year

    About us Unimarket and VendorPanel have recently joined and together, we provide award-winning technology used by medium and large corporate organisations as well as local and state government. Our clients are in Australia, Canada New Zealand, and the US.We manage billions of dollars in procurement spend and provide corporate, government and higher...

  • Platform Success-partner

    4 weeks ago

    Melbourne, Victoria, Australia FICO Full time

    Overview Join to apply for the Platform Success-Partner role at FICO.FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions.Join our world-class team today and fulfill your career potential As a Platform Success Manager, you will serve as a strategic advisor and trusted partner to...

  • KAM - Associate Partner

    2 weeks ago

    Melbourne, Victoria, Australia FICO Full time

    KAM - Associate Partner page is loaded## KAM - Associate Partnerlocations: Work from Home, Melbourne, Australiatime type: Full timeposted on: Posted Todayjob requisition id: 31117**FICO (NYSE: FICO)** is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill...

  • KAM - Associate Partner

    2 weeks ago

    Melbourne, Victoria, Australia FICO Full time

    KAM - Associate Partner page is loaded## KAM - Associate Partnerlocations: Work from Home, Melbourne, Australiatime type: Full timeposted on: Posted Todayjob requisition id: 31117**FICO (NYSE: FICO)** is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill...

  • Client Success Partner

    4 weeks ago

    Melbourne, Victoria, Australia Wall Street Full time

    OverviewClient Success Partner – PeopleEconomics at Wall Street. We're a Premier Partner of PeopleEconomics – a groundbreaking framework that helps small and medium businesses unlock the productivity of their people. Our role is to embed PeopleEconomics as trusted advisors so that people thrive and the business succeeds.We're now looking for a Client...

  • Client Success Partner

    4 weeks ago

    Melbourne, Victoria, Australia Wall Street Full time

    OverviewClient Success Partner – PeopleEconomics at Wall Street. We're a Premier Partner of PeopleEconomics – a groundbreaking framework that helps small and medium businesses unlock the productivity of their people. Our role is to embed PeopleEconomics as trusted advisors so that people thrive and the business succeeds.We're now looking for a Client...