Account Manager

2 days ago

Australia Elmo Full time $80,000 - $120,000 per year

Introduction:

Why ELMO?

  • Flexible working arrangements (Hybrid)
  • Employee assistance program - counselling, contemporary health and wellbeing support.
  • Salary sacrifice options & service recognition rewards
  • You will be part of a fast-growing company where the opportunities are endless
  • Learning & development opportunities and social clubs.

About us

Founded in 2002, ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay. With a mission to create best-in-class technology accessible to all workplaces, ELMO is constantly evolving. Our innovative solutions are at the forefront of a disruptive technology industry, driven by the transition of organisations towards online systems which automate processes and aggregate information in new and intelligent ways. Today, the broader ELMO Group consists of several brands and entities including PeoplePulse, Pivot, HROnboard, Vocam, Webexpenses and BreatheHR.

Description:

We are seeking a talented problem solver to fill the position of Account Manager. As an essential member of our growing business, you will be responsible for answering customer calls and providing unique solutions to various issues. The ideal candidate will be passionate about customer service, possess exceptional listening skills, and be able to communicate effectively with clients.

As an Account Manager, you will be required to maintain a professional demeanor at all times while building positive relationships with clients. You will be responsible for updating customer information in our database and keeping abreast of our products and services to provide swift and accurate assistance to customers.

Collaborating with the management team, you will stay informed of any policy changes, and be equipped to handle billing issues, product problems, service inquiries, and general customer concerns. Through your innovative problem-solving skills, you will contribute to the company's growth by transforming frustrated customers into loyal, repeat clients.

If you possess the necessary skills and experience and are looking for an opportunity to make a difference, we invite you to apply for this exciting role as an Account Manager.

Click to view the full position description here.

Skills and Experiences:

  • Excellent communication skills - both verbal and written
  • Strong interpersonal skills and ability to build relationships with clients
  • Customer service experience and a passion for providing outstanding service
  • Ability to manage multiple clients/accounts simultaneously
  • Sales experience and a proven track record of meeting and exceeding sales targets
  • Problem-solving skills and ability to think outside the box
  • Knowledge of the industry and understanding of market trends
  • Ability to work in a fast-paced environment and handle high-stress situations
  • Excellent organizational skills and attention to detail
  • Proficiency with technology and software tools, such as CRM platforms and Microsoft Office suite.

Having a Bachelor's degree in business, marketing, or a related field is also a common requirement for many account manager positions. Additionally, having relevant certifications, such as Certified Account Manager (CAM) or Certified Sales Professional (CSP), can also be an advantage.

  • Account Director

    7 days ago

    Sydney, New South Wales , Australia Demo Account Full time $120,000 - $180,000 per year

    Summary:We are seeking an experienced Account Director to oversee and manage our client accounts across all industries. The ideal candidate will have a proven track record of building and maintaining strong relationships with clients, driving revenue growth, and leading a team of account managers.Responsibilities:Develop and execute strategic account plans...

  • Accountant

    7 days ago

    Dalby, Queensland , Australia Demo Account Full time $90,000 - $120,000 per year

    Summary:We are seeking a highly motivated and experienced Development Manager to oversee the planning, execution, and delivery of development projects. The successful candidate will be responsible for managing a team of developers, ensuring that projects are completed on time, within budget, and to the highest quality standards. The Development Manager will...

  • Management Accountant

    2 days ago

    Australia Macmahon Full time $100,000 - $150,000 per year

    Be more, Apply Now We are seeking an enthusiastic Management Accountant to join our motivated and results driven finance team in Perth. Reporting to the General Manager, the role will provide reporting to key stakeholders, a broad range of management and financial accounting, financial modelling and general commercial support to the business.About the...

  • People And Culture Manager – Remote

    1 week ago

    Sydney, New South Wales , Australia Dale Demo Account Full time $80,000 - $120,000 per year

    Summary:We are seeking a highly motivated and experienced People and Culture Manager to join our team. The successful candidate will be responsible for overseeing all aspects of human resources, including recruitment, employee relations, performance management, training and development, and compensation and benefits. The People and Culture Manager will work...

  • Account Manager

    1 day ago

    Australia Logixboard Full time $130,000 - $200,000 per year

    About Logixboard: Logixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates. In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience software...

  • Account Manager

    7 days ago

    Australia Logixboard Full time $40,000 - $80,000 per year

    About Logixboard:  Logixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates. In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience...

  • Account Manager

    1 week ago

    Australia Optus Full time $80,000 - $120,000 per year

    Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.Are you a strategic sales professional with a passion for composing strong client relationships and driving business growth? Join Optus Enterprise & Business team as an Account Manager and help...

  • Account Manager

    7 days ago

    Australia Optus Full time $80,000 - $120,000 per year

    Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.Are you a strategic sales professional with a passion for composing strong client relationships and driving business growth? Join Optus' Enterprise & Business team as an Account Manager and help...

  • Account Manager

    5 days ago

    Australia ClassPass Full time $60,000 - $120,000 per year

    Who we areWe drive sales of ClassPass inventory, but that's not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.  About the right team memberAs an Account...

  • Manager Financial Accounting

    7 days ago

    Australia myCareer Full time $149,739 - $173,174 per year

    Manager Financial Accounting, Ongoing full-time opportunity based Sydney CBD with flexible work arrangementsRole: Manager Financial AccountingLocation: Sydney CBD, hybrid working options availableGrade: Clerk Grade11/12Salary Range: $149,739 - $173,174 per annum plus superannuationEmployment Type: Ongoing, Full-Time opportunity About the team The...