Customer Service Officer

1 week ago


Adelaide, South Australia GMK Logistics Full time $60,000 - $80,000 per year

Permanent Part-time Customer Service Officer–1:00pm to 5:00pm | Edinburgh SA Facility | Part-Time Opportunities

Step into a secure, long-term role with one of Australia's leading logistics providers to the flooring industry.

For over 60 years, GMK Logistics has delivered reliable, nationwide transport and 3PL services, specialising in the flooring sector. With a reputation built on trust, speed, and care, we've grown to become a market leader—and we're only just getting started.

This role will be best suitable to a fast paced, energetic individual that is looking to get their foot into the transport & logistics industry.

What's on Offer

We are currently seeking to appoint a Customer Service Officer to deliver high performance standards around all aspects in Logistics and meeting the requirements for our customers and maintain health and safety and overall good working practices in accordance with company policies and procedures at all times.

Role Responsibilities

  • Assist clients with daily service functions.
  • Training will be provided across all customer service activities and the ability to be diverse within this role.
  • Create, review, and edit consignment notes with great attention to detail.
  • Process customer orders efficiently and with accuracy.
  • Be able to work overtime when required.
  • Takes initiative with customer issues, concerns and proactively provide solutions to deliver timely and effective resolutions to customer.
  • Prioritising workload to ensure all receipts and orders are sent to the relevant departments to achieve DIFOT agreements.
  • Ensuring all additional charges are captured and recorded daily.

This is a critical role that requires great attention to detail and efficient time management skills.

What You'll Bring

  • Possess flexibility in your working hours.
  • Excellent time management skills with the ability to effectively manage conflicting priorities.
  • Ability to plan & prioritize.
  • Great attention to detail.
  • Have a willingness to get in and get the job done.
  • Be a team player.
  • Excellent communication skills.
  • Exceptional phone manner and strong computer and typing skills.
  • Experience with Jaix software will be an advantage.

If you believe that you have the necessary attributes to succeed in this challenging yet rewarding role and would like to join our close knit team we'd love to hear from you.

Apply today: Send your resume to

Australian residents need only apply.

No Agencies



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