Case Worker

Case Worker – Family Law - Clerk Grade 6/7

• Competitive Salary: $107,131 - $116,969pa (plus superannuation and leave loading)
• Ongoing Full Time
• Location: Newcastle (regular travel to Gosford may be required)

About Us
Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About The Role
Provide support to clients going through family law and/or care and protection proceedings with complex social and legal needs including referral assistance, risk assessment, safety planning, support in attending Court as well as other services. Provide clinical expertise to address the socio-legal needs of victims of domestic and family violence, people experiencing mental health issues and/or with complex trauma histories.

This role also provides service to the Gosford family law team and ability to travel is required.

About You
You bring a strong social science background and a commitment to understanding the legal system, enabling you to work autonomously as the sole allied professional within a team of solicitors. Confident with limited face-to-face support, you manage your own workload with initiative and resilience, offering informed consultations that contribute meaningfully to legal strategy and client outcomes. Your ability to build collaborative relationships with in-house legal staff allows you to develop holistic, culturally appropriate approaches to complex family law matters.

Thriving in high-volume environments, you effectively navigate competing demands and rigid deadlines while maintaining a client-centred focus. Your work is grounded in empathy, cultural sensitivity, and a commitment to improving outcomes for clients navigating challenging legal and personal circumstances.

WHY YOU SHOULD JOIN LEGAL AID NSW
We are committed to diversity and inclusion
We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you'd like information about what we can do to help you, please contact our team at .

Other Benefits Of Working With Us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life
• Find out more at Working at Legal Aid NSW

You Must
The essential requirements for this role

• 5 years minimum relevant experience
• Diploma Level 5 and above (minimum 2 years study)
• be willing to do a Criminal Record Check and Working with Children Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies)
• live in NSW or willing to relocate to NSW
• some roles may require the ability for remote travel

The Family Law Division have several roles where it is a statutory obligation for staff to hold a valid Working with Children Check. You will be required to provide your Working with Children Check details prior to commencement in any role requiring the check.

How To Apply
You must submit your application online. Applications received late or by email, will not be accepted. Please make sure your application is complete, and that you have answered all questions before submitting.

Your Application Must Include

• your resume (no more than 5 pages)
• cover letter (no more than 2 pages). In your cover letter, please address the following two (2) target questions:
• Target Question 1: Share an example of how you have implemented trauma-informed principles when supporting vulnerable clients with complex needs.
• Target Question 2: Briefly describe a time you worked within an inter-disciplinary team (e.g. with legal professionals, police, or community organisations) to support a vulnerable client. What strengths and skills did you contribute?

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

Do you need help to apply?
If you have questions about the role, you can reach out to Kate Batha, Team Leader Allied Professional Services on or email: 

If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact Legal Aid NSW Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.

The Role Description sets out the responsibilities and Focus Capabilities of the role.

The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.

Applying for a role is a great NSW Government resource for helping you prepare your application.

Closing Date: Monday 25 August 2025 at 11.59pm